A post I read the other day opens with the image of a labeled chemical drum sitting in the middle of wasteland. The label? TOXIC
It was a post about church culture.
Then this subhead jumped out at me:
Every church has its own culture.
The words rang a gong in my head.
These are the very words—letter for letter—that our bishop, newly elected, spoke to us on December 6, 2006.
She never explained her statement. It seemed to me at the time that the words were a prelude to a speech she intended to make, but the meeting was cut short by an emergency.
It left me hanging. What was our bishop getting at? What did she know about OUR culture? No one at this meeting had met her before and no bishop had been in contact with our congregation for six years. We had undergone significant change during those years, accepting dozens of new members! In fact, we had changed so much that there were only two members in 2006 who had been adult members in 2000.
This writer answers my lingering questions. We had been labeled.
As I recall, our next encounter (November 1, 2007) opened with a speech by the same bishop. Well, it was more like a rant. Perhaps it was the speech she intended to give a year before. She used the word ADVERSARIAL over and over. Most of the people present had never met this bishop. The couple of us who had met with her 11 months before had no contact since. That meeting had ended without conflict. How were we adversarial? What were the issues?
All I know is this: This bishop was soon making claims on our property. She did so by dismissing all lay leaders and locking our doors. No disciplinary issues were cited; no offers of help, guidance, or leadership were forthcoming. Six years of vindictive court battles ensued. Just thinking of us as culturally flawed provided license to bully us.
Mean-spirited labels mask the good in congregations. And yes, “toxic” and “depraved” are on the mean side. Congregations, once labeled have difficulty overcoming the labels. Every future leader will be forewarned. The congregation you are about to serve is “toxic.” If you fail, it won’t be your fault—so it is OK not to try.
Here are the labels this writer uses to describe unhealthy church cultures. Note how the items listed grow in seriousness as the list progresses. Labels are like that.
SELFISH
PRIDEFUL
RIGID
CLIQUISH
BULLYING
STINGY
DEPRAVED
He asks his readers to add their own labels. A few do. None of them are positive. I guess we can add ADVERSARIAL, even though, in our case, we can only guess what that means.
Labels may be accurate. Somehow, I doubt it. Really, do all the members in these churches wake up every Sunday morning and head off to church with evil intent?
Labels amplify problems. If congregations are 90% healthy and 10% depraved, “depraved” will get top billing.
Missing from this post is any sense that leadership played ANY role in creating these cultures. These congregations became TOXIC all on their own.
SELFISH: There is never misuse of funds or denial of support that cause people to become self-centered and protective of their own. There are no land or asset grabs in church news.
PRIDEFUL: No pastor dwells on the congregation’s faults causing them to be prideful of what little self-worth they can muster. All previous pastors, whose portraits line the narthex walls, discouraged pridefulness. None had their names on the church sign board or on the front page of the bulletin. None have reserved parking spaces near the door.
RIGID: No denominational leader came to a congregation, constitution in hand, citing rules, traditions, doctrines, and procedures.
CLIQUISH: Every pastor encouraged networking with other congregations and pastors.
BULLYING: Professional leaders never use their authority to intimidate lay leaders.
STINGY: All pastors model giving when the offering plate is passed. Pastors never expect raises when giving is down.
DEPRAVED: No pastors are tempted by sin.
The point, lest it be missed, is that when clergy create labels for their congregations, they are putting themselves above their members. It is easy to brush people aside when we think of them as Rigid or Stingy, etc. Just hang a large R or S around their necks.
The toxicity spreads.
Jesus avoided labels. The only label given to the woman at the well was Samaritan. Other labels are added by us readers. The only labels assigned to Zacchaeus are tax collector and rich. We imagine him as a despicable worm of a man.
We can’t make progress as Church with all the name-calling. It causes our thinking to quickly become SELFiSH, PRIDEFUL, RIGID, CLIQUISH, BULLYING, STINGY, DEPRAVED and TOXIC. Love, the paramount message of the gospel, becomes that much harder when we don’t really believe in reconciliation and redemption.
Maybe a closer look at “problem” congregations might reveal that in reality they feel:
SCARED
UNNOTICED
ABANDONED
LONELY
FORGOTTEN
WORTHLESS
USED
ABUSED
BULLIED
IGNORED
HOPELESS
UNLOVED
At least these labels give a skilled leader a place to start.
Church leaders are big on talking about transformation. They are right! Things have to change if there are to be traditional jobs for them 20 years from now.
Therein lies a problem. Maintaining those jobs should not be the purpose of change. In fact, the change the entire Church seeks may include drastic changes in the role of leadership.
What’s that? Change the role of pastor? That’s not what we had in mind.
Most church leaders who reach the most influential positions get there by the recognition earned serving larger churches.
The relationship between parish and pastor in the small church is very different from that of a large church. If denominational leaders have never spent time in small churches, they have no way of knowing that. Their assessments of small church ministry are worthless if they don’t understand small church ministry.
Large church pastors might be more used to being in charge—proposing programs, and managing and hiring staff to implement their changes.
Change in small churches—MOST churches—won’t happen that way. This expectation will lead to frustration and the type of burnout that comes from wheels spinning with no traction.
Change in small churches happens incrementally—one idea at a time, one person at a time. It happens as a result of people with closely held beliefs arguing their points, probably for the umpteenth time, maybe with the same people. But then one day, something happens that makes it possible for both sides to lean back, uncross their arms, and say “Well . . . maybe.”
These moments in small parish life are glorious moments. The leader might not remember how the congregation got to that point—and for good reason. It didn’t happen overnight or by edict. It happened with one toe testing dangerous water. Then the knees. Then the shoulders. Suddenly new ideas are floating!
As the Church becomes more desperate, it begins to operate in fear. Power will be sought to control scarce resources. Land and assets will be coveted and seized. The Church will neglect true mission as they grope for successes measured by the past. Larger churches will be valued as desirable employers. They can continue as they have in the past a little longer and gets tons of attention from the “system.”
Ignoring the small neighborhood churches may seem prudent—good management. But it reveals a lack of confidence in our product (to use business terminology). We don’t really believe the mission of the Church is to reach the poor and troubled. Too much cost. Too much risk. God’s calls these days come with more comfort and perks.
This thinking is causing the Church to lose its neighborhood outposts—prime locations for active mission. The best and brightest talent will look for calls to the prestigious churches—where significant change is not likely.
But here is the good news! Lay leaders, and a few pastors, abandoned in those small, forgotten outposts of ministry, will start experimenting, networking—and changing.
Charleston, South Carolina: An angry young man attends a church prayer meeting. He guns down attendees before fleeing. Gunman, early reports suggest, sees black people as a threat.
This young man knew when and where to find his victims.
East Falls, Philadelphia: 2×2 Foundation, a multiracial organization, works to open its first local program since 2009. Like the church in Charleston, our hours of operation are public. It is very likely that the people we serve will represent many racial and ethnic backgrounds. As director, I am hiring young people, a multiracial staff. As part of the hiring process, we have all had criminal history clearance, sexual abuse clearance, and been fingerprinted into “the system” — an unforgiving system with a very long memory. The new normal.
The new normal goes against the grain of “church think.” We are supposed to forgive the past. We believe in second chances, dramatic turnarounds! Such stories define some of the greatest and favorite saints—like St. Francis!
What does this horrific incident in South Carolina mean to our faith community? We have been multi-racial for a long time, and predominantly black for the last decade.
Twenty years ago, our workers would have all been volunteers from our community. We would have relied on our knowledge of our neighbors, family and friends. We would have invited and welcomed strangers who showed the slightest interest. Now we check everyone.
Madness has a way of exploiting every weakness. News stories used to report how lack of security resulted in tragedy. Now, it seems, the stories are how tragedy occurred despite safety measures!
I experienced no problems finding help. All participants in our fledgling program willingly complied with the new rules of church life. It helps that most of them are under 25 and don’t remember how it used to be.
Churches today are challenged to find volunteers who might be willing to donate a few hours for a church cause and will go to the trouble and expense of getting the mandated clearances (about $50 each) and a few hours to travel to a fingerprinting center—none of them convenient and surprisingly busy.
No matter how careful we are, churches cannot control the behavior of all with whom we come in contact. Even carefully screened, authorized family members of those we serve or our own trusted members can come to us on a bad day and do horrific things for reasons that may be nonsense or may be very real.
Churches choosing to exist in welcoming love are sitting ducks for people who are confused or for those with well-crafted ulterior motives.
Our congregation experienced this. People we trusted used their knowledge of our church to harm us. On one occasion, they used our council meeting time (posted online) to have court representatives serve members with notice of litigation. On another occasion, they used a meeting announced for one purpose to bring a group of supporters and a locksmith to seize our property. The weapon of choice, in our case, was court. The tactic was similar.
There is a temptation in times like this, to react with suspicion of any outsider—to isolate and protect—to lock doors and install security systems. Isolation plays right into the hands of those with evil intent. Isolation works against mission.
Last evening, I stepped inside Redeemer Church for the first time since September 20, 2009—the Sunday before a court order allowed the Southeastern Pennsylvania Synod of the Evangelical Lutheran Church in America to claim our congregation’s property—despite constitutional provisions forbidding it.
Courts did not rule the synod was right. They ruled they have no jurisdiction and couldn’t stop them.
No one could.
Locking the doors was not part of the court order. This was the decision of the synod who clearly had no desire to pursue mission in our community. They wanted our land. They got it. They sold it.
My visit was unplanned. I was with old friends. They weren’t church members, although they had visited our church on several occasions—all before going to Africa as missionaries nearly 30 years ago.
We had enjoyed a delightful dinner in an East Falls restaurant. They were giving me a lift home. I was surprised when they pulled the car over in front of the church.
It was dusk. A light was shining from the fellowship hall. “I want to look in the window,” one companion said. “Do you want to come or will you get in trouble?” he asked. He was familiar with my six years of court struggles.
He hopped out of the car. My other friend and I followed. We peeked in the window. My friend started to try the door. I was about to warn him that wiggling the door might activate a security alarm.
The door was unlocked.
He walked inside. My other friend and I followed.
My friend called out. No answer.
It was like entering the remnants of a war-torn city. Six years of neglect have taken a toll on the property our people bought, built, loved and cared for since 1909. Our house of worship. God’s house.
The place smells of abandonment, dust and mildew.
Gone were many of the things we valued. The antique crockery and umbrella stand from the vestibule and most of the furniture from the fellowship hall.
I was relieved that the wooden steps to the stage were there. They were built by a member, long-deceased. His daughter has worried all these years about her father’s offering of love!
My cell phone rang. While I stood in the narthex talking on the phone, my friends ventured upstairs. I wasn’t sure I wanted to follow.
I was aware SEPA stripped the sanctuary of our chancel furnishings—on Holy Thursday, nine months after the closing on an “as is” sale. Members had seen the truck pull up and carry out our baptismal font, the pulpit, the altar, the lectern, the candelabras, the singed altar cross that had survived the 1920s fire, rescued from the flames by my brother-in-law. These will always be the same as stolen to us—taken without the consent of the congregation.
It was getting dark. We weren’t about to turn on lights. My phone call ended. I started up the stairs. The flooring at the foot of the stairs was soft. “Probable water damage,” my friend said.
My hand on the familiar railings was uncomfortable. I could feel the dust and grime of years of neglect. I had occasionally polished these railings. My husband had dusted them every week!
I passed the plaque commemorating Redeemer’s war dead. One of the children of our newer Tanzanian membership had asked me what this was. I told him it was a list of names of members who died in service. When he learned of my mother’s death, months later, he took a piece of chalk and wrote NORMA on the plaque. I looked to see if his touching gesture had survived seven years. I couldn’t tell; it was too dark. Then I realized, this boy, whom I remember as a charming nine-year-old, locked out with the rest of us, is now old enough to drive!
I reached the top of the stairs, I looked across the ransacked sanctuary. I stood in the same spot where for years I greeted the people of Redeemer as they arrived on Sunday morning. I was reminded of the predictable succession. Marilyn was always first. She came early so she could share her considerable weekly worries before others arrived. She was the informal leader of our 80 church visits after we were locked out. If it was Sunday morning, Marilyn was in church. The rest of us went along. She died two years ago and would never see the inside of her church home again. A lifelong, deeply spiritual Lutheran, her funeral was held in a museum where she volunteered. I was impressed that even Redeemer’s young people attended, four years after the lockout, a testimony to the intricacy of our eclectic membership.
I didn’t walk around. I stood in the back and visually assessed the damage caused by eight years of needless fighting, dating back to an awkward meeting with a mean-spirited bishop on November 1, 2007. The paint job, fresh in 2006, was peeling in sheets. No temperature control for seven years will do that.
Redeemer kept both green and red hymnals in our pew racks—(Lutherans know what this means). All the red hymnals (still my favorite for hymn selections) had been pulled out. They are stacked in the back pew. The green hymnals are still in place. Come to think, there were blue hymnals in every pew, too—and a few non-Lutheran hymnals donated by one of our pastors. We used many hymnals—some in English, some in Swahili! Maybe they are among the stacks.
All in all, this sorry sight was not as painful as I feared.
As daylight began to fade, I looked across the sanctuary at the stained-glass Ascension window. I spent a lot of years looking at that window—the backdrop of many family portraits.
I think of it now as the Jumping Jesus window. Our pastor’s three-year-old son had asked, “Why is Jesus jumping?”
Jesus is still looking down from his slightly elevated height at where our altar once stood. He had looked down on me as I stood before that missing furniture with my husband on our wedding day. May 28, 1988. He had looked down on us 17 months later, December 3, 1989, as our son was baptized with water from the missing font, the same font that provided water for my husband’s baptism in 1909. He was the first baby to be baptized in that building.
Today, Jumping Jesus looks a little sad.
The rich colors of the stained glass grew deeper as the sun set. I can’t remember seeing them quite this way before. The lack of sanctuary lights created deeply rich tones new to my old Redeemer eyes.
Clergy and laity operate in very different circles. Communication suffers, creating a wide gulf.
Laity tend to talk with laity. Communication with pastors is always a bit hierarchical.
Pastors tend to be more at ease with peers. In clusters and ministerium meetings, pastors do what all professionals do. Talk shop.
For pastors, “shop” includes their congregations.
They talk about their challenges. They unload frustrations. They share advice—all in a protected, clergy-only forum. Sometimes it’s just gossip! Until now it was all behind closed doors.
The Internet Changes Things
Slow to the internet keyboard, pastors are beginning to create an online authority, dispensing advice on hot clergy topics.
Any pastor can create an online following. They don’t need permission. (Neither do church members!). Of course, one way to create a following is to write what colleagues want to read.
There is a big difference in having clergy conversations over coffee and having them online. In private, clergy can use jargon. Other pastors will know what they mean. It’s all among friends. Probably no harm done. (It is more probable that the harm done is never recognized).
The internet changes this dynamic. We are all learning that we must be more careful in how we communicate.
What clergy write online, thinking they are writing to other clergy, is public. Laity, who may include your members, can google the same churchy keywords and eavesdrop on your conversations.
They might be shocked.
I follow a number of online ministries. Some are helpful. Some reveal troubling attitudes.
Some church leaders don’t seem to like the people they serve. Oh, they are OK with supporters, but lay influence that challenges theirs, well, that’s another story.
The Tone of Online Clergy Forums
Let’s look at the kind of language some pastors use.
One thread I followed talked about “toxic” congregations. “Pastors should be warned about toxic congregations,” one pastor wrote. “Agree 100%,” another pastor responded.
Think about it. What chance does any leader or congregation have if the clergy fraternity/sorority labels the congregation toxic? This attitude guarantees failure. It is an excuse for the new pastor to not try. The pastor is probably already subject to sniggers among peers for accepting the call! The outcome of ministry is predetermined. Gossip dies hard. The warnings will be passed on for decades, causing permanent damage.
Then there is the “documentary” published a few years ago. People— I assume pastors—send me links anonymously. When I reply, the message bounces back.
The title sets the tone: Clergy Killers. The publicity talks about the DNA of laity who undermine the efforts of clergy. The interviewed pastors are weepy about personal “betrayals.” Proponents of the documentary want it to be discussed. The discussion is not likely to be helpful as the name-calling makes it inviting to only those predisposed to agree.
For every clergy account there are multiple lay stories of betrayal — for which no documentary is likely.
Earlier this week I read a blog post written by a clergy guru who seems to be growing in online authority. I enjoy some of her articles. This one has me looking twice at everything she writes.
The post discusses problem lay people as if they exist in a vacuum. There can’t possibly be any reason beyond meanness to cause difficult behavior. She even assures her readers, “It’s not your fault.” Her advice is to enlist the board (others in the church) and set boundaries—put problem people in their place. (Triangulation on steroids!)
This is bad advice. It panders to clergy sensitivities and reveals a troubling lack of empathy toward laity and a naive understanding of congregational dynamics. Follow this advice and pastors risk creating lasting damage.
The end of the article links to blog posts of other clergy gurus who talk about aggressive “sheep” and “antagonists.”
These pastoral advisors are no longer whispering pet peeves over coffee. They are taking name-calling public.
The gulf between clergy and laity just got wider.
Here are some tips from my experience as a member of clergy families and a lay leader.
8 Tips for Pastors Dealing with Problem Church Members
1. Recognize that members are people.
You get frustrated. You feel hurt. So do they. You have a position of authority, denominational connections to support you, a pulpit from which to speak. They do not.
2. Do unto others as you would have them do unto you.
Stop the name-calling. How would you like to be labeled a jerk, a triangulator, a dry drunk or a clergy killer with permanently damaged DNA?
3. Do unto others as you would have them do unto you. Part 2
Find the gumption to work one-on-one with the person you see as a problem. Find the reasons behind the behavior. It may open doors in the congregation you never realized were closed.
If that fails, identify the person in the congregation who has the best overview. Every congregation has a lay leader who is respected within the congregation in a way that helps hold things together as pastors come and go. It may be the patriarch or matriarch. It may be an older member. Don’t see them as a threat! Their leadership role is different than yours but every bit as important. Go to them humbly and discuss the problem. Start by saying, I don’t understand what is going on with _______. Can you help me understand? Leave the defensive attitudes, judgment and name-calling out of it.
Make sure you have exhausted personal efforts before taking things to a board.Taking a problem with interpersonal dynamics to a church board can be catastrophic. Remember, the board has allegiance to the congregation. Remember, they probably know the member better than they know you. Remember, many on the board may be related to the person. Remember, members have a long-term stake in church life. Pastors come and go. Coming to the board with interpersonal challenges may be seen as exploiting your position of authority, in effect, ganging up on someone they know. It could cost you and the congregation dearly. It will make reconciliation all but impossible.
4. Quit reacting with paranoia if people talk about previous pastors.
Create your own relationship with the congregation.
If you think a predecessor is violating professional protocol, take the issue directly to your predecessor. This is a clergy issue. Clergy created rules and protocols to make life easier for them. These rules make sense to clergy. Laity wonder “What’s the big deal?” These dated protocols are impossible to enforce in today’s interconnected world.
Lay people are not subject to clergy rules of engagement. You can advise laity to follow guidelines, but you cannot control this. You don’t have that right. Lay people live a large percentage of their lives in the secular world where such protocols make no sense. For example, if their kids grew up with your pastor’s kids, the connections will continue for a very long time. You cannot forcibly remove them from your parishioners’ lives. That’s a measure of control that no pastor should attempt. Trying to do so will seem desperate.
This issue can and should be handled entirely within clergy circles.
5. Understand the “sheep” analogy.
It might be better to stop thinking of church members as sheep. The analogy is easily misunderstood by people who know nothing about sheep. (Our family home was in the middle of a sheep pasture.)
The biblical analogy is supposed to point leaders to lives of service. Shepherding was a low-ranking, but important job. People understood the analogy because they probably held that job in their youth—like today’s paperboys.
Sheep follow because they trust. Be a shepherd; earn the people’s trust. In today’s world, church members are well-aware of the potential for abuse.
The sheep analogy does not mean that parishioners are uneducated, unskilled, illiterate and in need of thought/behavior control. Today’s pastors lead the best-educated generations in history. The parishioners you hope will support your church, monetarily and otherwise, have college and post grad experience. They are part of challenging professions that require the same skills pastors need. Some have more schooling than pastors. Respect lay skills if you want lay support.
6. Recognize that something you have said, done, or overlooked might be part of the problem.
It might feel good to be reassured by church leaders that you are not the problem. What if they are wrong? What if you did do something hurtful? What if you didn’t but the member thinks you did? Wouldn’t you want to know and set things right?
There is a common scenario on Dr. Phil that I believe is played out in parish life frequently. People write for help with a difficult family member who is ruining the dynamics of the entire family. For 20 minutes their families’ worst moments are presented in shocking videos. Dr. Phil tries to get people to talk to one another. It is often ugly. And then Dr. Phil begins to point out how the complaining family members have actually created the problem. He replays the videos. Look at what you were doing before the bad behavior, he says.
He almost always asks them, Did you call them (and then he reads a list of mean names)?
Imagine Dr. Phil looking you in the eye. Did you call your members jerks, clergy killers, dry drunks, etc.
The “problem person” in the Dr. Phil scenario is often reacting to situations over which he or she has no authority and little voice (like lay people!) He summarizes the situation in a way they NEVER considered: “Given the circumstances, how can your daughter NOT react badly? The only reason your daughter is yelling so loud is because she can’t yell any louder.”
This always comes as a surprise. Everyone in the family was so sure the “bad seed” was the root of all their problems.
Dr. Phil often spends the rest of the program helping them acknowledge their role in the conflict.
The church has no Dr. Phil. Clergy have a stake in all conflict. Consultants are often in the employ of church leaders. That’s the world they come from and know best. That’s where they get their referrals. They have neither the time nor inclination to look at church dynamics deeply. They will run the congregation through their bag of tricks and move on. Fixing problems in church life takes time! And patience! And humility!
7. It’s not all about you.
New members may join a church because they like the pastor. Others attend because they have a faith relationship with God and the congregation. It doesn’t matter who is pastor. They can probably remember many. Think of yourself as building on a rich legacy, not replacing it.
8. Love one another.
My father, a career pastor now in his 89th year, has a favorite traditional story about the evangelist John. It is not in the Bible.
By the way, my father accepted a call in 1965 to a small congregation that was split down the middle in serious conflict. He helped it heal and served it for decades. The little village church grew to be the largest in its synod! Even in times of conflict I never heard him talk about a church member badly—even those who opposed his ideas.
This story was one of his guides. He tells it with tears in his eyes.
John, one of the original disciples, lived a very long life. He held a respected position in the Christian community. In his declining years, he would be carried into the assembly. One day, sensing John would not be with them much longer, leaders sought advice from one of the few people still living who actually knew Christ in the flesh.
“What final words of advice can you give us?”
John answered, “Little children, love one another.”
This was not what they wanted to hear. They wanted strategies. Tactics! They kept asking. “What should we do when you are gone?”
No matter what they asked, John answered, “Little children, love one another.”
United Methodists Ponder
Strategies for Survival
(We Can, Too)
I had an uncle who was a United Methodist minister. He had a pastoral philosophy that went something like this: “Jesus is the answer. What is the question?”
He often said this in a tongue-in-cheek manner, but I’m pretty sure that it was truly a part of his faith.
I remembered him this week when I read about the United Methodists as they meet in advance of their 2016 General Conference.
At one planning meeting, held this week, Donald House, a lay member with a PhD in economics, warned financial planners that the next 15 years are pivotal to survival.
He predicted that unless things change soon, the denomination in coming decades will not have enough U.S. churches to pay for its connectional structures. Such structures include conferences, bishops, agencies, missions and international disaster response.
The Methodists are struggling with the same problems facing all mainline churches. Their studied approach to current challenges is worth following.
The temptation as we all face these problems is to measure our success by our ability to fund national oversight. Following this temptation will speed our downfall.
The Church has always grown from little up. This is likely to be even more true today.
Changing World Calls for Changing Structure
Today’s Church structures were all created pre-internet. They helped us connect when connecting was expensive and a logistical challenge.
This is no longer true. Small churches, willing to use the internet to its fullest capabilities, can be big influencers—directly, without the national and international networks of the past.
Survival of out-dated structures should not be our mission. The struggle to support them beyond their usefulness may be a huge part of Church decline.
The road to survival may mean restructuring—even rewriting our governing documents.
This Methodist economist proposed a Benchmark Project to focus on developing funding for lay leadership. His solution for finding this funding is to turn to congregations—including congregations as small as 125 members. While our denomination focuses on down-sizing, this Methodist plan calls to double the number of “vital congregations.” Interesting! I wonder what their definition of ”vital” is!
Note also the term “culture of call,” which hints that they might see the concept of call reaching beyond the clergy.
This is long overdue. The Church has neglected the concept of call for a very long time—talking about it in broad terms but compartmentalizing it in practice. God calls clergy.
This limitation on God’s people serves two needs—control and measurability.
The controls and measures of the past will no longer work.
For example, the predecessor body of the ELCA forbade congregations from publishing. This concentrated the power of the press in its official publishing house (control). Congregations had to use the resources provided. Titles selected for publication came from vetted sources. Sales were the measure of success.
Today, it is impossible to stop people from publishing. Control is lost, but the potential to witness is enormous! So is the ability to measure. Online metrics are available by the minute!
What Are We Measuring?
Return for a moment to the economist’s warning.
Unless things change soon, the denomination in coming decades will not have enough U.S. churches to pay for its connectional structures.
We measure congregations by how well they support structure. Sounds good. But it can be crippling.
Concentrating on structure means this: The unstated primary mission of every congregation is to support a pastor. The secondary mission is to support the denomination. The biggest piece of the church budget pie goes to these two things. Mission is secondary. Connectedness is primary.
These connectional structures are growing increasingly archaic. Continuing to seek funding, just so hierarchy and agencies can continue what they have done in the past may be a waste of resources. These structures, even when well-run, are expensive! More than this, it may be blinding us from seeing better ways. The Church has a choice—preservation or innovation.
A Changing Reality
Congregations can now connect directly. This calls for changes in how we lead.
For example:
A regional office might have a communications department. In most cases, the communication department will act as a public relations office for the regional body. They will operate the online presence and communicate, mostly with pastors. They will address the needs of the regional body and its role in the national body. Congregations are supposed to be content to pay for services with little benefit.
A better use of communications dollars may be for the regional body to make sure each congregation has a modern communication network that connects with its community. They won’t be able to control this, but it is key to evangelism. As it is, very few congregations, even those with fancy web sites, have a clue how to use these tools. Clergy are woefully behind in these skills. Laity to rescue, if we dare!
Big May Not Be Better
There is efficiency in big. But there is recognition of mission in small.
A denominationally sponsored agency may deserve a great reputation in delivering services. The connection often is lost between congregations that fund services and the recipients. The acceptance of public funding makes the connection even weaker. The people behind the agencies are invisible. Their message is unheard.
The message behind providing service (that God is love) is best communicated the more hands-on the congregations can be in the delivery.
The old view is that these agencies need the congregations. But the opposite is also true. Congregations need these connections. Without these connections, congregation have a difficult communicating their message—that God is love. Truth be told, they may even have trouble feeling their own message when they are viewed as little more than faithful funders.
Fortunately, connectedness was never easier!
The Methodists are correct that empowering the laity is key to success.
It may be how churches grew to support large national entities in the first place.
Something is happening in Rome. It’s news. True news.
Eyes are on the world of Catholicism, as they always have been, but now in a different way. We are less critical and—what is this unsettling feeling? Could it be envy?
All Protestants have roots in Catholicism, but we have an odd love/hate relationship—a team rivalry that continues with fading memory of how it began.
Excommunication was once a real part of our history. It was dreaded punishment. It meant being ostracized by most of society. Today, we remain separate by choice. We are severely fragmented even as we play with concepts of “full communion.” Nevertheless, differences that were deal-breakers centuries ago are no big deal today. We are less separated by doctrine than we are by the need to hang on to our little pockets of power and wealth.
Our early differences with the Roman church were real. Blood was spilled. Prison doors were locked. Dissenters fled Europe in droves.
Here we are today, living peacefully with people who within our lifetimes were perceived as “the others.” We are occasionally haunted by a nagging distrust. “What does loyalty to the Pope mean?” we once asked of those running for office. And yet, both secular and religious leaders are drawn to Rome, seeking photo opportunities with the pope, an odd source of validation.
We’ve been watching as outsiders for a long time—more curious than envious.
But suddenly things are different. We, born of the Reformation, are watching a reformer.
We see a leader who cares less about power, maybe because he knows he is secure. Nevertheless, we sense his motivations are sincere. He leads by example. Bit by bit, and with amazing rapidity considering the track record of his predecessors, he is filling in the ruts, correcting the course.
We’ve watched him break down the system that collected offerings from the faithful to build palaces for clergy. He demanded transparency and professionalism from those who manage the business side of church. He sent them back to school! He is holding leaders accountable for looking the other way while crimes were committed. Heads are rolling— bloodless but decisive. He makes it look easy.
Last week, came the welcome news that the imposed five-year oversight (Lutherans would call it involuntary synodical administration) of the American nuns was ending two years early. It was an embarrassment that it was ever imposed—just as it is in our denomination. Why do church leaders do this? Because they can.
Rarely is it admitted that power, wrongfully used, is a mistake. Decades or centuries of cover-ups are preferred to simple apologies. But here we have a leader pulling the plug on bullying. He could have let the disgrace continue for two more years. What’s two years? It would save face for those imposing control. They could release the reins with positively spun news releases. But this pope called a halt to it. Enough!
Still, it couldn’t have been easy for the sisters. We know from experience how condescension feels. There is something to admire in this, too. The sisters have humbly turned a humiliating debacle into a teaching moment.
Now we Protestants stand on the sidelines and cheer a pope who shows leadership we wish we could see within our own ranks.
This unsettling feeling? It’s not envy. It is hope.
Church replanting is once again on denominational minds. I follow several blogs presenting the concept as if it is the greatest news since the ladies at the tomb shouted “He is risen.”
In fact, some subscribers to this ministry plan liken Church Replanting to the Resurrection—and that’s where the whole concept gets derailed.
Let’s put that analogy to bed once and for all. Church replanting is not akin to the Resurrection.
Christ died, once and for all people. He rose, once and for all people. There is no need for any of us to replicate this act of God—even if we could!
True believers don’t know the word “hopeless.”
Restarting ministry with a human judgement that an existing faith community is detrimental to the Church is not playing Christianity’s strongest suit—that God values each one. Remember the imagery God gave us through Jesus—the pauper woman who puts pennies in the offering and the lost sheep, to name two. Then there’s that little “toxic” guy, who climbed a tree.
The theories and practices of Church Replanters, born of trying economic factors, have been tried and tested for the last 20 years at least. The methodology was a cornerstone of the Ministry Transformation movement. The theories already have a track record—a dismal one in some cases. It is too soon to tell if any successes are sustainable. A lot of the transformational efforts end up in court!
The Problem Is Focus
Church Replanters go wrong from the start because of focus.
They are focused on church, not people. They are replanting structure. The successes they seek are feathers in the denominational cap. Pastors will have jobs. Church Replanters will be in demand. Blogs stats will spike. Books will be written and sold. Speaking engagements will be booked.
Early and measurable success is important to church replanters. They want to sweep in, wave a magic wand, and move on. They are not in it for the long-term. Their expertise is in the replanting—not in the followup or in the long-term maintenance. Failure can be attributed to leaders that follow—maybe the clergy, surely the laity.
Entire communities are asked to buy in—lock, stock and barrel—with no guarantee that the concessions they make will have success. Church Replanters admit that they often fail. The people in the community will be left to pick up the pieces regardless of the success or failure of the Church Replanter. They will lose their investment in property and their accumulated offerings.
Failure is OK. Necessary even. We learn from mistakes.
When Church Replanters fail it is permanent. There is no Plan B.
Church Replanters have created rules that ensure that they stand to benefit from either success or failure. Most are well aware that Replanting is far from guaranteed. In the Replanting effort, the spoils of failure are pre-allocated to the sponsoring body of the Replanter. Motives are therefore suspect, especially when denominations are struggling.
The Premise of Church Replanters
The basic premise of Church Replanters is that they must start fresh. Old members must leave. Property deeds and financial assets must be relinquished to them. They need a clean slate, they say. What they want is total control—without dealing with the intricacies of ministry. No past. No heritage.
There is no way to do this nicely.
First, the rules of many denominations forbid it. Most Protestant denominations operate with congregational polity. Congregations have rights to property, financial oversight, and even a big say in mission strategy. Pastors are called as servant leaders.
Church Replanters may have to sidestep the rules. Messy! So eager to be rid of the distractions of the past, they’ve created new distractions!
Denominations end up in court with their congregations — an unfair playing field for laity. The denomination will claim separation of church and state. Laity within the same denomination have no such rights and are at a severe disadvantage. The personal cost will be high.
Denominations prime the pump with carefully chosen Bible verses.
The favorite Bible reference is Mark 2:22
And no one pours new wine into old wineskins. Otherwise, the wine will burst the skins, and both the wine and the wineskins will be ruined. No, they pour new wine into new wineskins.”
This is a misuse of scripture. Among Christians, it is the same wine. Church Replanters have no NEW message.
God loves because he first loved us. Christ died so that we might be closer to God. That’s the message. It applies to old and new members alike.
God does not alienate, exclude, or reject any believer.
Scripture tells us this in the first sixteen verses of Matthew 20. In this parable, the owner of the vineyard pays the new laborers the same wages as the old. The old and new laborers are of equal importance. The temptation when reading this parable is to focus on the benefits to new laborers, but it can also be comforting to the veterans.
Let’s look at another verse from Mark.
“If anyone causes one of these little ones–those who believe in me–to stumble, it would be better for them if a large millstone were hung around their neck and they were thrown into the sea. Mark 9:42
Make no mistake! Church Replanters who insist that existing members leave and stay away cause believers to stumble.
Church Replanters have given themselves permission to not care for the existing sheep. They are focused on implementing their view of success. They aren’t there long enough to see problems develop. They chalk up a success and move on to the next replanting.
What happens to the members who have been excluded? The Church can easily ignore them. Laity never had an effective voice in the Church. Now they have none. There will be no follow up. Leaders have already made it clear they don’t care.
The focus is on the new members, attracted as much to the new pastor as to the message. How long will these relationships last? The example of long-time members who are likely to have experienced many transitions could be valuable! But church replanters have silenced them. Time will tell.
Church Replanters Need to Care
Yes, it is work. Yes, it is time-consuming. Yes, it is vital. And biblical!
Church Replanters imagine the unwanted members will just fade away. Wrong!
The evicted members still live in the community where the Church Replanter hopes to build a new following. Old church members are sure to encounter new church members. Will they share the fact they were excluded? Will they share their hurt? What do you think?
The excluded people include families. The reach of families is difficult to measure.
Excluding members causes pain. Pain divides families.
Fingers are pointed. The denomination started the finger-pointing. But that’s only the start. Husbands and wives squabble over what they might have done differently. Children are lost. They are locked out too.
Hurting people look for answers. They feel bad. Their self-confidence is in the pits. They are sitting ducks for the charlatans of ministry.
The denomination they may have supported all their lives doesn’t care. They are focused on replicating the church of the past for as long as they can.
Writing from Experience with Church Replanting
As I mentioned, Church Replanting depends on laity having little voice.
Our congregation experienced Church Replanting implemented by its boldest proponents.
We have a voice. Here is our experience.
Our congregations was aging in the late 1990s when our denomination put us on death row. “You’ll die a natural death in ten years,” our bishop predicted and made no pastors available. (A decade if neglect is part of the strategy.)
We got by the same way many small churches get by—lay efforts and supply pastors.
We were succeeding — turning things around! It was now 2006. Our aging members from the 1990s were mostly gone, but we now had young members and many children. Six times the number of members when our denomination had given up on us!
We were self-sufficient with dreams, a plan, and a healthy endowment when our regional body suggested Replanting. We questioned the motives. Our endowment and property seemed to be the key attraction. The regional body, stuck in the past, still thought of our congregation as aging.
During the very little discussion that was allowed, our newly elected bishop presented her crowning achievement. In her first months as bishop, she replanted a church in a neighborhood outside of our city. She told us how well it went. The few remaining elderly members turned the property over to the regional body. There was a closing service. Within a couple of months the regional body reopened the church under a new name and under their control. The neighborhood was canvassed and about 170 members signed on.
This success was fresh and exciting for her. She wanted to replicate the process in at least six other congregations.
We were the first on her list.
Our situation was not the same. We were already on a significant growth track. We rejected the regional body’s plan.
“Thank you, but no” was not an acceptable answer. Our land and endowment funds were taken from us anyway. The process was hurtful and ugly and included six years of law suits. Pride and power became dominating factors. Replanting was quickly forgotten.
We were evicted from our property. That was supposed to be the end of us. But we started visiting other churches. We visited 80 churches over three years before we visited the church that had been held up as the model we were to follow. We did not know what to expect of this now four-year-old congregation.
We entered an empty sanctuary. There were three musicians practicing, but not another soul in sight. We were on time according to the sign on the narthex wall. We waited 20 minutes and left. I checked the parish reports and learned that the 177 charter members had dwindled. The average Sunday morning attendance was now 30. The original replanter had moved on to work in the regional offices. The grand success did not survive the transition to a new husband and wife team ministry.
Is this typical? I don’t know. The Church Replanters I follow online repeat the same caveat—“our efforts may fail.”
Thinking Long-term Survival
It will take a couple more decades to measure the track record to see if replanting is sustainable through ministry transitions. I suspect that the modeling of the faithful they evicted, the people who have experienced ministry change, good times and bad, is more valuable than Replanters give credit.
A lot depends on the definition of success.
Here is something to remember. Laity can be planters, too!
I was talking to a friend the other day. He made a similar observation I had been sharing with friends.
He was sure of it. So was I.
Pope Francis must be reading our blogs!
One by one, Pope Francis is tackling subjects we’ve been writing about for the last four years.
He asks for accountability among church leaders.
He asks for transparency as administrators. Where does the money go?
He is looking more kindly toward the American Sisters who had so riled the previous pope. The church has better things to do than dictate mission priorities to women who have pledged their lives to Christian service.
He is reining in the clergy who shamelessly amass fortunes at the expense of parishioners.
I’ve been writing for a while that, at least in the way it plays out in thousands of congregations, the time and money spent on supplying a sermon each week is poor use of congregational resources—especially when listeners can’t remember a word by the time they reach the parking lot.
Pope Francis gives good advice.
We listeners know when the message is not heartfelt.
We cringe when the message is written to impress with obscure scholarly references.
We wonder if it is worth coming back when there is no connection between the message and our lives.
Thanks, Pope Francis. I’m sure more people read your blog than mine!
It’s almost time for the 2015 Annual Assembly of the Southeastern Pennsylvania Synod of the Evangelical Lutheran Church in America. They’ll meet May 8 and 9 at the outskirts of the synod territory in convenient Franconia. You know where that is, don’t you?
We’ve been excluded from the SEPA’s Annual Assembly by decree since 2007. That’s not supposed to be possible, but who can stop it? Not Synod Assembly!
We still care!
ELCA Synods meet annually for business. Truth be told, not much business is done. The limited amount of time will be spent
listening to reports
engaging in impressive worship
chatting with colleagues
rubber stamping a few pre-packaged resolutions
showboating, to distract attention from the dire state of SEPA and many of its congregations
Debate will be limited. Those raising questions will get a minute or two at a microphone.
In better times, Synod Assemblies were working meetings. There were actually ways to raise issues and be heard. Today, with ministry failing and SEPA scrounging for money, the Assembly will divert attention from serious problems with featured feel-good moments. Grand organ music will fill voids. A guest speaker will be brought in to inspire.
There will be lots of talk about mission. Talk.
SEPA—The Synod that sues its members
SEPA is in survival mode. Congregations need their dwindling offerings. They don’t have money to send to distant and ineffective hierarchy. Will SEPA consider serious down-sizing as their congregations have? Or will they seek other sources of revenue?
Today, SEPA Synod devotes a lot of resources to the Real Estate business.
Disposing of valuable congregational property keeps the office running and salaries paid. SEPA operated with significant deficit budgets for years, making up as much as 10% of their expenses by selling properties of member churches. In a move toward transparency, they now operate with a balanced budget and report “budget shortfalls.”
Way back in 2005, our pastor who was serving on Synod Council, told us about SEPA’s Church Closure Team. Church Closure Team? Aren’t they there to support their congregations.
We would soon encounter this team as have other congregations. It consists at least of a lawyer, a former SEPA treasurer, and an archivist. Others are enlisted to do the upfront dirty work. Scouting.
SEPA relies a great deal on its relationship with this team. There is a problem here. Bishops are supposed to lead with love and respect, nurturing congregations. Lawyers look at the world in a far more black and white way. We heard synod’s lawyer refer to the Synod as the good guys. Guess who were the bad guys! Lawyers don’t care about nurturing and mission. They are not working for the congregations (even though congregations employ them). They are working for the Synod. Congregations are the enemy.
Can bishops lead effectively with a lawyer seated on their right side?
This same cast of characters, The Church Closure Team, goes about assessing congregations not for mission but for the prospect of closure. This should be repugnant to the rank and file of SEPA, but they are slow to connect the dots about what this means to the overall health of their organization—and to their own future. Judging from the criteria we’ve seen used, as many as a third of the congregations voting at Synod Assembly may be the next targets—any congregation that cannot afford $80,000 a year for a full-time pastor.
This creates another problem. How do congregations influence Synod Assembly to forsake this management strategy if it brings attention to them, making them the next target of the Church Closure Team.
Congregations are targeted. SEPA officials will object. “There is no list.” But there is.
SEPA Attorney John Gordon said so in court with our congregation. “Redeemer is the first of six.”
Are you on the list?
Don’t expect the list to be published. Look for the signs. Here’s how they work.
The ideal prospect is a small, debt-free church in a neighborhood where land values are high. Endowments are nice, too!
A synod representative will appear unannounced at worship. He or she will spend little time talking to anyone. They may or may not introduce themselves. If they do, they will say they are making routine visits. It’s just something they do.
They will report what they see. In many churches that will be fewer than 30 in worship. They will not be looking for strengths. They are looking for weakness—any excuse to interfere for their own enrichment.
Relax if you have an old graveyard. No one wants a property with an old graveyard.
OK. The ground work is laid.
Now for the strategy. How to get congregations to abandon mission, faith, and love for their community and convince them to hand over their property and bank accounts?
We write from experience. SEPA Synod delegates may think Redeemer was an isolated attack. SEPA is in court today even as I write—suing lay people.
SEPA delegates should address their leaders’ behavior.
SEPA Synod’s attorney once flew to Chicago to share his strategy for church closure with all ELCA lawyers. Save the air fare. Here it is for free!
11 Tactics for Having Your Way
with Church Transformation
TACTIC 1
Pretend to help
Offer the church “mission status.” Sounds good. The overworked church council sighs with relief. Finally, someone in the synod office cares.
Watch out! They are betting that you do not know that churches accepting Mission Status forfeit property rights. Accept Mission Status for one day and your property will be claimed by Synod a hundred years from now if you decide to close. With Mission Status they are likely to send in a pastor that will answer to them, not your council. Their appointed leader might do an evaluation that (no surprise) indicates investment in your congregation is not good use of their resources after all.
TACTIC 2
Offer Synodical Administration
The original constitution allows for congregations to ask for administrative help. It is supposed to be a temporary option to assist congregations experiencing difficulty. It must be approved by the congregation. The constitution does not detail how you get out of it!
TACTIC 3
Ignore Congregational Leaders
Do not return phone calls. Ignore letters. Make public claims that the congregation is not cooperating.
TACTIC 4
Remove the pastor
Your pastor will suddenly disappear. He or she may get a plum assignment a good distance away. They may flee the synod entirely. We’ve seen both happen. This hurts morale, wears members down, and makes everyone feel vulnerable. There is more work for the laity, who are probably already doing most of the work.
TACTIC 5
Bypass Congregational Leaders
A favorite tactic. Both Bishop Almquist and Bishop Burkat employed this tactic at Redeemer. If the Congregational Council objects to what Synod wants, demand a congregational vote. They’ll make it sound democratic.
Democracies do not put every issue to popular vote. They rely on selected people to take special interest in issues and act for the whole—like Synod Assembly! In most congregations there are a healthy number of people with equal vote but who are less involved, want to avoid unpleasantness, and can be more easily swayed.
This bullying tactic makes it very difficult for local leaders. That’s the idea!
Pastors, who know something about church procedure, are now out of the way. Congregational leaders, already bypassed, are now replaced by synod-appointed trustees, pledged to serve the interests of the synod—not the congregation. Those words have actually been added to the constitution even though they violate the founding charters. Involuntary Synodical Administration is a thief’s workaround! The word Involuntary is not in the constitution. All such actions are supposed to be with the consent of the congregation.
There are certain criteria that must be met to employ this strategy. There is no reliable way to assess or verify. Our congregation experienced this tactic twice. We had grown six-fold between the first instance and the second. It didn’t matter. It was deemed that we were scattered and diminished when almost all our 82 members lived within four miles—most within two. Ask the bishop how far she lives from her congregation.
TACTIC 7 Declare the church closed.
Synod is now in charge. They will lose no time declaring your congregation closed. The congregation wasn’t voting the way they wanted, so they took the vote out of their hands. This is constitutionally murky, but no one outside the targeted congregation will question it. The courts don’t want to be bothered. Members are now denied voice, vote and access to the church lawyers their offerings paid for. All fellowship with other congregations is denied. Lutheran shunning.
TACTIC 8
Change the locks
Shut out the legal owners of the property. Be as sneaky as possible, then act outraged when members seek legal help. Get the deed transferred to the Synod before the congregation can organize to stop you. This isn’t as easy as it sounds!
TACTIC 9
Sue the congregation
Pastors are out of the way. Sue the lay people. Shooting fish in a barrel. Name those with the most congregational influence personally. This scare tactic, actually escalates conflict. Dialog is shut down. The lay people are forced to defend themselves.
TACTIC 10
Rely on Separation of Church and State
Cry First Amendment! There may have been no doctrinal or discipline issues, but it will help in court if the synod makes lay people appear to be “bad guys.” Quick, create some issues. Personal attacks are fine. Filing criminal charges is not going too far. Anything to win! Synod is exempt from the law. Lay people aren’t.
TACTIC 11 Allow the constitutional appeal process
Up until now, the synod has probably been stonewalling lay leaders’ attempts to work within the rules. But they don’t want to appear in court without having followed their constitution. Only now, when the prejudice, defamatory rhetoric and self-interests have peaked, permit the congregation to approach the Synod Assembly. Make the congregation appeal to the body that is suing them. Make sure things go Synod’s way. Change the question at the last minute if you have to. Substitute an unrelated issue. In the hyped-up atmosphere of a SEPA Synod Assembly, no one will notice.
_____________________________
Some variation of this is in the experience of most of the churches who have encountered the imposed closure process and land/asset grab. Some give in earlier than others. After all, nobody goes to church to be treated like this! Most lay people can find better things to do with their time.
SEPA Synod Assembly has the ability to address the on-going foul practices perpetrated in their names, but they will be kept busy. No time for business—or justice.