The Church and Conflicting Priorities

Pastoral Needs

Congregational Needs

Economic Security Acceptance
Manageable Environment (no conflict) Church Growth
Acceptance Work Satisfaction
Authority Authority
Job Satisfaction Manageable Environment
Church Growth Economic Security

In the church, we call it a “call.” It is really a sort of contract. Sometimes there is a bit of mystery to the process as a pastoral candidate describes the moment he or she decided to enter the ministry. That is rarely part of the laity’s call process, but a heart-to-heart with most hard-working lay members will reveal they, too, feel a sense of call that should not be taken lightly.

There is a difference in a clergy call and lay member’s call. It has to do with priorities or needs. The two are often in opposition.

This is not scientific, but here is a table that compares a professional church worker’s priority of needs and a lay member’s. The order will, no doubt, vary from circumstance to circumstance, but generally this chart represents the differing priorities.

The qualities are similar—almost the same—but the order of priority is often nearly reversed. Is it any surprise that conflict often results!

To make matters more difficult, in church work, it is often the case that neither side operates with  concern for the other.

Empathy is so easily replaced with criticism.

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Undercover Bishop 4: Pot Luck in Pleasantville

Bishop Kinisa cut the last strawberry and stirred it into a fruit salad. She filled a plastic bowl and sealed it carefully, found her keys, and headed for the door. She took one last look in the mirror and repeated her new name to the unfamiliar face looking back at her. She practiced her opening lines.

“Hello, I am Violet Shepherd.”
“Pleased to meet you. I am Violet Shepherd.”

With that she set off on her great adventure. With her GPS set, she had no trouble finding Pleasantville or the Lutheran Church on the village square. She looked for parking and found a lot behind the church. She parked her car and opened her trunk to fetch the fruit salad. A car pulled in next to her and a cheery middle-aged woman hopped out of the driver side. She was soon joined by a  teenage boy.

“Hi,” the woman said. “Are you here for the pot luck dinner?”

“Yes, I hope it’s OK. I’m new around here and I saw it advertised on your web site.”

The teenage boy nudged the woman. “I told you the web page was a good idea, Mom.”

Carla ignored the remark and kept the attention on Violet. “Well, welcome to Pleasantville Lutheran Church. I’m Carla and this is my son, Earl. If you haven’t guessed, he’s our web master.”

“Pleased to meet you. I am Violet Shepherd.”

Ruby relaxed a bit. So far, so good. She had remembered to keep in character. Her first introduction seemed to be going well.

Carla nudged her son. “Earl, be a gentleman.”

“Uh, can I help you with anything?” Earl said.

Violet looked the young man over. He reminded her of her own son who had recently left home. She remembered Gil’s advice to not enjoy being the center of attention. “I’m OK, but thanks so much for asking.”

Earl started to walk away, but Carla called him back. “How about helping your old mother!” She handed him a casserole and Earl headed in on his own.

“Do you have children?” Carla asked Violet.

“One boy, grown and on his own now,” Violet answered honestly.

“Earl’s my youngest. I’m glad he’s still at home. The other three are in school or recently married. I can’t wait for grandkids.” Carla continued to chatter as they crossed the large parking lot and neared a back door. “Come on in. I’ll introduce you.”

Carla held the door and Violet entered a bustling fellowship hall. Three women looked up in greeting.

“There you are. We thought for a minute that Earl made that casserole on his own!” one commented. The others laughed. “Who’s your friend?”

“This is Violet. She saw our web page.”

“She did! And we all thought it was a waste,”one of the ladies said. “Way to go, Earl!” another shouted.

“Hi, Violet. Welcome. Why don’t you sit with us? You’ll notice when people start coming in that families stake out their tables. We want you to have plenty of company. You can sit anywhere you like, but feel free to join us “unaccompanied mothers.”

Violet couldn’t help but smile at the good-natured welcome. She handed someone her fruit salad and found a seat.

Carla sat with Violet.

“So what brings you to Pleasantville?”

Violet thought back to her role plays with Gil.

My son found work nearby and I’m looking to relocate near him. I hope to find work, too. Jack is my only family and while I want him to live his own life, I don’t want to be too far away. Pleasantville looks like it’s close to several sizeable towns.

Violet stopped abruptly, remembering to turn the spotlight on her new acquaintance.

“Tell me about your church. I didn’t see the name of a pastor on your web site.”

“That’s right. No pastor,” Carla said with no hint of apology. “I’ll introduce you to Bob when he comes in. He’s the head of our church council. We don’t know what we’d do without him!”

Carla and Violet made small talk for a few more minutes when a large man walked in. Carla signaled to him to come over.

“Bob, I want you to meet a guest. This is Violet. She’s new to Pleasantville and has been asking questions about our church. She read about us on the new web site.”

“Welcome, Violet,” the big man said. “What can I tell you about Pleasantville Lutheran Church?”

“Well, I’m curious that you don’t seem to have a pastor.”

“That’s right, Violet. We don’t have a pastor, and frankly, we don’t want one.”

Violet tried to hide her surprise. Bob noticed and elaborated.

“We’ve been without a pastor for more than a year. The synod tells us no one wants to come here. They keep sending us supply pastors but they are expensive and aggravating.”

Carla interjected. “Looks like Bob is on a roll. Better fasten your seat belt and enjoy the ride.”

Bob smiled but didn’t miss a beat. “Let me ask you a question. If you were a supply pastor and you knew the service started at 10 a.m., what time would you arrive?”

Violet wasn’t sure if the question was rhetorical but she decided to answer. “9:30, I guess.”

“Thank you,” Bob said. “We got so tired of supply pastors showing up with barely five minutes before the service is to start. No time for introductions. No time to go over the bulletin. All of us anxious. But let me tell you, they all have their hand out for the check at the last Amen.”

Violet was taken aback by Bob’s passionate criticism of pastors. “They can’t all be like that,” she said.

“Well, there is another kind of supply pastor,” Bob continued.  ”The one who gives the same sermon over and over. Gets so we’re all siting in the pews mouthing the words. Anyway, we got to the point that we just thought supply pastors were a drain. Frankly, things have been going better ever since we decided to provide our own worship leadership. Everybody is chipping in. Carla said you saw our new web site. That was the project of our young people. We tried for a year with our last pastor to get a web site and got no where.”

There was no stopping Bob. Neither Carla nor Violet tried.

“You know, the synod thinks that if there’s a pastor on the payroll that your church will magically thrive. They know that all we can afford is part-time help, but they expect us to pay that part-timer to do the things we can do ourselves. We expect a pastor to do the things that are difficult for lay people to do — like evening visits, hospital calls and organizing special programing. But the part-timers don’t seem to have time for anything but worship.”

“So things are going well. What do you do for sermons?” Violet asked.

“We take turns giving a message. We have a member who is a retired pastor. If anyone has questions, they turn to him. But, you know, we can read the same sermon tip web sites the pastors use. Once a month, a pastor comes to preside over communion. We even manage without an organist. A member plays electric piano. If he can’t be here, he programs the hymn tunes into the computer. It’s not ideal, but we are a busy church that meets its budget. If we weren’t operating like this we’d be living beyond our means. As it is, we all pull together. And our membership has been growing.”

Violet didn’t know what to say. She had no idea that churches like this existed within the synod she had been serving for six years. She wanted to ask more pointed questions, but she didn’t want to tip her hand. She just listened.

“Well if I don’t get to work, my better half will be on my tail. Glad you are joining us, Violet. Hope we’ll see you on Sunday.”

Just as Carla predicted families started to file in and began claiming tables. Violet made a quick estimate and guessed there were about 75.

Most of the adults came by and said hello, pointing out their children who were moving targets in the fellowship hall.

Violet found it easy to relax and enjoy the company of the “unaccompanied mothers.” After the meal, the youth did a stewardship skit and there was a short singalong.

Violet returned home and to her old persona with a lot to think about.

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Undercover Bishop 3: Making A Plan

The next day was Friday. Alone in her apartment, Bishop Kinisa—alias Violet Shepherd—sat in her breakfast nook with her laptop and a mug of coffee. She had identified a dozen congregations that fit Gil’s suggestions for size and limited professional leadership. Now she began to look for more information than she could find in the parish reports. One by one she typed the names of the congregations into her computer’s search engine. All twelve churches showed up in online directories, but only half led to their own web page.

“Hmmm,” she thought. “I’d better start keeping notes. This could get confusing.”

She found a notebook. She copied the name of each congregation, the pastor’s name, church address, phone and web site. She left ample room for notes. She thought for a moment about asking Gil to look up the pastors’ files, but thought better of it. “Gil is big on minimizing prejudice. Best to go with an open mind!” she thought.

She began to visit web sites.

The first church she found was an urban congregation in an old working class neighborhood generally considered to be of moderate to low income families and young singles. She noted that the congregation boasted of its historic roots on the front page.

“Zion Lutheran. Founded in 1759.”

“I remember the former bishop talking about this congregation,” she thought. “He referred to it as an ‘old folks home.’”

She clicked on a tab that promised to introduce their leaders. There she saw photos of each church council member with a short bio. “That’s great,” she thought. “They look like good solid Lutherans. Six women and one young man. None of them too old and a couple look to be quite young! But there is no photo of the pastor.” She wrote a few notes.

The next tab that caught her attention was Education. Click.

Bible Study, Wednesday nights at 7 pm.
At the church. All welcome.
Topic of study: Philippians.

Then she noticed a second Bible study.

Daytime Bible study—Thursday mornings at 10 am.
Carol Martin’s home.

“Guess I’ll have to work to find out who Carol is!” Ruby thought.

Next tab: Worship. Click. A page opened with photos of worship obviously taken at Christmas time. She noted that worship was at 10 am. Communion on First and Third Sundays of the month.

The bishop’s plan was starting to take shape. She’d attend worship first, but also planned to attend the church Bible study. Maybe she could find out about the “home Bible study” by talking to people.

She left the site and searched for a country church. She found one on the far border of the synod’s territory that looked promising. She’d heard of this congregation from one of its former pastors but had never visitied it.

Cick. The opening page of the web site looked like it had been created in the early days of the internet with no design—just an attempt at a logo with type overlapping awkwardly.

Grace Lutheran Church
Center Township
All welcome.

The site had only two pages—About Us and From Our Pastor. The About Us page listed Sunday worship time.

On to the next tab. From Our Pastor. Click. There was a photo of the previoius pastor and a long welcome message. She jotted a few notes and impressions and moved on.

Now she was looking for a church in a small town. She clicked on Google Maps in her menu bar and typed in the name of a town in the central area of the synod. The resulting map included the surrounding regions. She located a church from her list in Pleasantville. She noted that the parish had no pastor. This puzzled her because she was familiar with the published “Parishes in Transition” list and couldn’t recall seeing Pleasantville. Click. She went to their web page.

Pleasantville Lutheran Church
serving our community since 1835
All welcome

Bishop Kinisa was surprised to see a colorful, well-designed opening page. The site had about five pages: About Us, Worship, Our Ministry Team, Education and News.

Ruby clicked on News. There she found a long list of weekday activities. She noted a congregational pot luck dinner coming up that very night. “I’ll see what I have in the pantry and take it from there,” she thought.

She dashed off an email to Gil, just to let him know that her undercover mission was about to launch.

For the rest of the day, Bishop Kinisa worked on office work, preparing for meetings that would be upon her in just a few weeks. She checked in with her executive secretary who did not bother to hide her dissatisfaction with her absence. Ruby did what she could to smooth things over.

Late in the afternoon she got ready for her first undercover foray.

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Undercover Bishop: 2nd Installment

See previous post for Part 1 or click on the Undercover Bishop page.

Gil Ableman arrived at work early the next morning and was surprised to see the door to the office suite unlocked. He found Bishop Ruby Kinisa at the coffee machine in the break room.

“Hi, Gil! Can I pour you a cup?” she asked as she added some powdered creamer to her mug.

“Thanks,” Gil replied. “I’ve never needed a good cup of coffee more.”

“Rough night, I’m guessing—if your night was anything like mine,” Ruby said.

The two colleagues sat across from each other at the round break table.

“I’m just not sure about this ‘Undercover Bishop’ idea,” Gil confessed. “I foresee a lot of potential problems.”

“I have concerns, too. But I’m convinced there may be some good in the idea,” the Bishop responded with a touch of enthusiasm. “I’d be a fool if I didn’t hear you out, though. We’ve got a good hour before the staff starts filtering in. Shoot!”

“Well, I’m just a believer in transparency,” Gil started, “especially in the Church. We are dealing with people who trust us. We can’t risk playing with their faith.”

“Good point, but didn’t you suggest to me yesterday that people don’t trust us. That’s the one thing you said yesterday that kept me awake last night. You said some of the churches have had bad experiences with the synod. I must confess, I don’t know much about that. Fill me in.”

Gil took a few long sips of coffee. “i haven’t worked in these offices for more than 20 years by telling stories on former bishops. Let me just say that in a few parishes, some questionable things happened.  It’s hard to explain . . . broken promises, conflicting agendas. The bishop at the time just wasn’t on the same page with the congregations. The congregations felt betrayed. The pastors—if they had one—ended up feeling pressured from both the synod and the congregation. Let’s just say it hasn’t always been pretty.”

“Gil, you have to be open with me. I have to know the synod’s most vulnerable situations. I must confess, I am stunned at what you are telling me. I have the utmost respect for everyone in this office, past and present.”

“That wall of respect is part of the problem.” Gil said. “No one wants to criticize church leaders, myself included. Every problem, large or small, is swept under the rug…if it’s dealt with at all. But here’s a clue. I’m talking to you today because I’m tired. I’ve been on the sidelines watching for 20 years and now that I’m nearing retirement. I want to see real change.”

“Are you saying you feel guilty?”

“I’ve been trying to avoid that word, but yes. I’m no different than anyone else. I’ve been protecting my job when I should have been speaking to previous bishops the way I’m speaking to you now. That being said, I can’t break old habits overnight.”

“I see you have no intention of naming names.”

“Oh, I could, but it will be best for you to discover things on your own. I don’t want to add to the prejudice. Let’s take a look at the congregational roster.”

Gil took a moment to pour himself a second cup of coffee before following Ruby to her office.

By the time he joined the new bishop, she had the congregational roster up on her computer screen.

“Pull your chair around so you can see the screen” she invited Gil. “What am I looking for, Gil?”

“Find the congregations with the least pastoral help. That’s a sure sign of a broken relationship with the synod.”

Ruby scanned the list, glossing over the names most familiar to her. “You know, for the last six years I concentrated on my own territory in the synod. I had about 50 parishes, all in the suburbs. But to tell you the truth, twenty of them took 90% of my time. I’ve rarely been to the city churches. I’m not even sure where some of these neighborhoods are. I don’t know much about the small towns or country churches either.”

“So tell me, what is your impression of the city and country churches?” Gil ventured.

“Well, I guess from what I’ve heard that most of them are doomed and just hanging on as long as the money lasts.” Bishop Kinisa confessed. “Some say they are a financial burden. Some call them social clubs. I’ve never paid too much attention to tell you the truth. They weren’t my problem!”

“You are proving my point about prejudice,” Gil was eager to point out. “That’s been the attitude of most clergy for the past twenty years. Most are busy in their own parish and have rarely visited other Lutheran congregations. The pastors really don’t know much about them. Somebody says something about a congregation and everybody adopts that view.”

Gil continued, his pent up passion was starting to show. “Many of the urban churches and country churches have had no contact with the synod office for years. Some have pastors — most of them part-time. Some share pastors. Some find pastoral help on their own. There are a number of retired clergy who work with these congregations ‘off the grid,’ so to speak.”

“Would I be correct in guessing they have no money?”

“Yes and no. Some have endowments. Some own substantial property holdings. Some have schools which provide an income. Money is a concern, but they get by.”

“Hmm. I’m looking now at benevolence giving. It’s almost nonexistent,” Bishop Kinisa noticed. “Why should we serve congregations that aren’t paying their way.”

Gil cleared his throat. Bishop Kinisa was beginning to read his nonverbal signals.

“I’ve said something wrong, haven’t I?” Ruby asked.

“Let me just say this,” Gil answered with difficulty. “It isn’t always what it seems in church work. If you are going to serve this synod well, Ruby, you have to find these answers on your own. I can only guide you. It’s not that I don’t want to be helpful. I’ve just seen too many bishops rely on third party information when making decisions that impact entire neighborhoods. I don’t want to be part of the prejudice and harm that has resulted.”

Ruby was a bit troubled by Gil’s attitude but she had respect for her mentor. “All right, Gil. Can you at least suggest a place to start, please?”

“Choose a small urban congregation, a small rural congregation and a small town congregation. Do some research online. Make a plan. That should keep you busy for a while.”

Gil continued. “But now I have a big question. How are you going to pull this off? You’ve just been elected. Your photo has been on the news. The synod web site opens to your smiling countenance.”

“I’m glad you asked. I thought about this all night. No one can know. Not even synod staff. The NEWS rumor mill is pretty busy! That’s why I came here early. I am going to gather what I think I’ll need from the office. When the staff comes in…and they should be here soon…I’ll announce that I’m headed for a training retreat and will be out of the office for next two weeks. I’ll introduce you as ‘in charge’ while I’m gone. I’ll be working at home when I’m not working on this project. When I leave here at noon today, I’ll head straight for the hair salon. I intend to create a new persona. Stop by my apartment after work. I’ll want your input.”

That afternoon, Bishop Kinisa transformed her appearance. She had her tight curls straightened, restyled and extensions added. She got some make-up advice from the beauticians. She stopped at the mall and bought a couple of trendy pantsuits and accessories. At the last minute, she returned to the hair salon and ordered a wig, styled in her usual hairstyle, so that she could return to her usual look if necessary.

Early in the evening, Gil rang her doorbell and the “new” bishop came to the door.

“Wow! I wouldn’t know you.” Gil exclaimed. “You look like a new woman. But have you considered your bearing?” Gil asked.

“What do you mean?”

“Ruby, you are a head-turner. When you enter a room, everyone notices. Admit it. You enjoy that! You expect to be the center of attention. That’s OK for a bishop, but an Undercover Bishop will have to be a bit of a shrinking violet, don’t you think.”

“Never thought of that. Let’s practice.”

Gil and Ruby spent a couple of hours role-playing. Gil posed questions and suggested a “back story” to make her visit believable.

“I think your new persona is going to work well among lay members, but I don’t think you’ll fool the pastors. You need to have a sidekick. I think I know the perfect person. He’s a second carer, fourth-year seminarian at a school 200 miles away. You can get started. Let me contact Bruce James. If he’s up for the challenge, I’ll bring him to your apartment to meet you.”

“Just one more thing, Gil.”

“What’s that?”

“I’ve chosen a new name. I was going call myself Scarlett — to go with Ruby — but I’m thinking it will remind me to watch my bearing if I go with Violet — Violet Shepherd.”

“See you in a few days —Violet.” Gil said on his way out the door.

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Undercover Bishop: Introduction

Fiction can often reveal truth. The following is the first installment of a fictional account of a bishop who tries to get to the bottom of decades of failing ministries.

Ruby Kinisa walked into her new office for the first time since her installation as bishop of the Northeast Westsouth Synod of the National Lutheran Church (NEWS-NLC). She had been in the office many times in her six years as a synod staff member. As she sank into the plush executive chair, she suddenly felt the weight of  responsibility for 200 parishes in the 75- square-mile NLC regional office.

She swiveled toward the window but turned back to her desk when she heard a soft knock on the open door.

“I see you are settling in, Ruby, . . . or should I address you as Bishop Kinisa now,” Gil Ableman ventured with his characteristic broad grin.

“Come on in, Gil! I’ll always be Ruby to you.” Bishop Kinisa greeted her colleague of many years with genuine affection.

The two had served together in the NEWS office for the last six years. The Rev. Gilbert Ableman had worked for the synod even longer—as long as Ruby could remember. He had come from a long family tradition of ministry and had served several small parishes. He had taught Ruby the ropes when she first came to the synod office after graduating from seminary at the top of her class and serving five years as an associate pastor of a mid-sized, suburban congregation.

It was hard for anyone to imagine the synod office without Gil Ableman. He was well-respected and had been nominated for bishop at the last two NEWS conventions. He had declined consideration, which puzzled many but surprised no one.

Bishop Kinisa saw an envelope in Gil’s hand. “Did you bring the parish reports?” she asked.

“Sure did! Spent all weekend putting them in a form that wouldn’t take your entire term to read,” Gil said as he handed her a large envelope.

“Thanks, Gil. Pull up a chair. Let’s take a look together.”

Bishop Kinisa opened the envelope and pulled out a spiral bound report. She flipped through the pages. “Seems a little light. Are all the reports here?”

“All the reports that were submitted.” Gil said. “Actually, it’s a better showing than most years, but only a few more than half of the churches filed reports this year.”

“You’re kidding! The pastors know this is part of their job.”

“They know, all right. They just lack incentive,” Gil said cryptically.

I’ll give them incentive,” Bishop Kinisa replied in a huff.  “Draft an email blast. Send it to every active pastor. From now on it’s a requirement.”

Gil coughed to hide his amusement.

“Did I say something funny?” Bishop Kinisa asked, surprised and a bit annoyed.

“No disrespect intended,” Gil apologized. “It’s just that you are the fourth bishop I’ve served as secretary and statistician, and you are the fourth bishop to start a term by trying to rein in the pastors.”

“I can’t believe that pastors are so irresponsible. What’s the matter with them?” Bishop Kinisa said, more exasperated than embarrassed.

“It’s been a long time since either of us have been parish pastors,” Gil offered diplomatically. “Take a look at the reports and you’ll see.”

Bishop Kinisa opened the report to the first page.

Gil explained, “The first section includes line graphs. The opening graph combines the statistics for all the reporting parishes. Each congregation has a small, separate graph.”

Bishop Kinisa scanned the document.

“Do the graphs represent attendance, membership or giving?” she asked.

“All three — not that it makes much difference.” Gil answered. “You’ll notice that with only one or two exceptions all the trends are down.”

“I’ve worked here long enough to know that all mainline churches are in decline,” Bishop Kinisa said impatiently. “We talk about it all the time in this office. But I’ve never seen it presented this way.” “It’s . . . ” She paused, searching for the best word.

“Shocking?” Gil offered.

“More than that.” Bishop Kinisa said. “It’s troubling. If every church is struggling, we are in for some serious challenges.”

“I’m glad you realize that!” Gil said. “Now you know why I didn’t want your job.”

Ruby began to wonder what she was in for.

“Look toward the back of the document,” Gil suggested. “You’ll see the list of churches that have no Sunday School or summer educational program. I’ll save you the trouble of counting. It’s more than half.”

Bishop Kinisa turned page after page, sighing audibly. “How long has it been like this?” she mused out loud. She wasn’t expecting an answer, but Gil responded.

“No one seems to have an answer. Every time I meet with a new bishop, I think things will change, but I have to be honest with you. Bishoping is tough work, Ruby. You are about to be drawn and quartered.”

Ruby paused for a moment, but then became a bit defensive. “Look, Gil. I’m no spring chicken. I’ve been working in the synod office for six years. I know a thing or two.”

“Ruby, I mean no offense and I sincerely wish you the best as bishop, but if you think you are in control, you are wrong. There’s not much more I can tell you. You’ll find out for yourself.”

“I’ve a mind to give you notice right now,” she muttered, “but I suspect I need you in my corner. I still say we start by insisting pastors file reports. We can’t fix problems without accurate information. After all, the pastors work for us.”

Gil interjected. “Actually, the pastors work for the congregations, at least in this earthly sphere.”

“I know. I know. We’re interdependent. That’s the Lutheran way. I just can’t understand how pastors can show up at the annual convention without fulfilling their obligations.”

Gil attempted an explanation. “It’s hard to explain. My guess is that the statistics are so poor that reporting them is inviting criticism. The pastors would rather take the heat for not filing a report than for filing reports that are so dismal.”

Bishop Kinisa threw the report on her desk. “How am I, as bishop, supposed to be able to help congregations if I don’t know their problems?”

“That, Ruby, is something we are going to have to figure out—the sooner the better.”

Both colleagues sat for a long moment in silence.

Finally, Bishop Kinisa ventured an idea. “I am going to meet with every pastor and get to the bottom of this.”

“Sounds good,” Gil said. “But you already know all 250 on the roster. Pastors need you on their side. If they want a new call, they will want your support. The pastors are going to tell you what they think you want to hear.”

“Then I’ll go to the congregations.”

“Careful with that. The pastors will feel threatened and the congregations are not likely to rock the boat. Some of them have had some bad experiences with your predecessors. They will talk to you out of respect, but don’t expect candor.”

“There must be a way,” Bishop Kinisa insisted.

“You know as well as I that parish dynamics are tricky.”

Another long silence.

“What if the people don’t know they are talking to the bishop? How about I go into a few congregations undercover?” Bishop Kinisa ventured.

Gil shook his head. “How are you going to pull that off? Everybody knows you! Besides, nobody likes to be fooled. It could come back to bite you.”

“Let’s both think about that overnight. Let me get back to work now. Come in tomorrow morning with your best ideas.”

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Leadership in the Modern, Changing Church

“I don’t understand why a person with a college-education has trouble finding work,” the older pastor commented after encountering a middle-aged parishioner, struggling with a mid-life job search.

The Church may be the last organization on earth to understand the changes facing the modern work force.

The Church, entrenched in the past, is dealing with the same problems with less success.

For countless decades or even centuries, mid-life was the pinnacle of a skilled worker’s career. Knowledge and experience positioned them as authorities. They commanded handsome wages. Life was good and the retirement years were looking sweet.

Today’s middle-aged, college-educated, skilled workers face a different world. Their skills are less valued. Newer skills of the connected age are not difficult to master, but they take time, effort and a continuing investment. Unlike youth, who can set aside the demands of independent living for four to eight years, the middle-aged workers are retooling while caring for teenagers, aging parents and still paying mortgages. Retirement is far less certain.

How does this affect the world of Church?

The Church still honors the system of hierarchy to some degree — even if they don’t call it “hierarchy.”

The people currently elected or appointed to leadership positions earned  their credentials the traditional way. Their positions are less market-driven. It has been enough in many cases to foster a reputation among a very narrow group of similarly trained and credentialed colleagues. They have been able to avoid the demands of the rest of the world — but not without consequence.

Change is every bit as imperative, but can be avoided until situations are dire with no damage to reputation. There are plenty of places to deflect blame for poor performance (economy, demographics, media, culture, lay people).

The great influx of second-career clergy may be adding candidates to the clergy roster who find the ever-changing demands of the secular world to be daunting. A major role of hierarchy is to keep the pool of available leaders active in ministry, regardless of their skills. Bottom line: the Church has incentive to stay the same to complement the skill sets of leadership–most of whom have very similar training and experience.

Sustaining clergy is a purpose of hierarchy, although it is rarely presented that way. Hierarchies want the available jobs to match the skills of available clergy. The Church is going to have to do a good bit of wiggling to loosen that stick from the mud!

This creates a division in expectations of laity and clergy. Laity, who must change or perish in their secular lives, grow impatient with clergy leaders, who roll out programs based on ministry models that used to work. The people at the top, most likely well into middle age, are disconnected from the lives of the laity. Empathy has not been the Church’s strong suit, especially since there is a LOT less money to work with.

Survival becomes the standard for success. Laity are not flocking to sacrifice for an organization in survival mode–especially one that threatens the local expression of faith with the strong arm of ecclesiastic power.

Survival standards are used to judge congregations. “We just don’t see how you can survive,” they are likely to say, even as they are dealing with the same or even more severe challenges.

There are ways to survive. There are ways to thrive. They are ways to reach out. But they will require new methods, new technology, new vision, a respect for younger blood and  lay talents and lifelong learning for Church leaders. Church leaders cannot ask congregations to make changes if they, themselves, are unable to change.

Laity are pretty busy making changes in their own lives.

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Defining Change in the Church

Congregations are often criticized by others in the Church as being “unwilling to change.”

The need for change is universal. It applies to small congregations, medium congregations, large congregations, clergy and hierarchy. It applies to groups and individuals.

It is a criticism that is hard to refute. After all, it applies to EVERYONE. Change of some sort is always desirable, so it becomes a card to play to achieve ulterior motives.

The ability to embrace change is going to become the saving quality of every congregation–even those that seem to be ministering comfortably. Unrelenting change is going to be the norm.

When confronted with the need to change, congregations must take steps to make sure that their interests and ministries are respected.

Ask for change to be defined.

  • What are the desired goals? (It is easy to say you need more members and more income. It is always true.) Demand clear goals.
  • Ask what help is available? Change is not likely to happen without something added to the ministry mix.
  • Do the congregation and pastor need training? Is a necessary skill missing? If your neighborhood is changing, you may need help with culture and language differences. If you want to serve youth, you may need to find help with youth ministry skills.
  • Does the demand for change have a timetable that is realistic?
  • Is there a plan? Was the plan created by the congregation or mandated?
  • Is the congregation on board with the plan?

Creating an environment for change is a group effort. It will not happen by edict, nor will it happen in an atmosphere characterized by superiority expressed in criticism.

Change takes time, patience, tolerance and most of all love.

 

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New Series Coming Soon! Undercover Bishop

For the purpose of examining small church dynamics, we are going to send a fictional bishop incognito to visit typical congregations to see what kinds of help are needed to restore a congregation’s strength, vitality and sense of mission.

We will base our findings on our real life Ambassador visits to nearly 50 churches in the last 18 months and our numerous conversations with other Christians and Lutherans.

Series will start next week!

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Water and Religion

The vista as we sit in our deck chairs overlooking Lake Erie even on this beautiful May day is a study in gray. The water and sky are almost the same color with the horizon line barely visible.

Behind us is a beautiful home with well-manicured, terraced gardens in full spring bloom. But still we sit looking at the gray horizon.

Water is a magnet drawing our attention. No wonder it is such an important part of the Christian message.

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The Christian Message of Bait and Switch

The foundational message from God is simple. God loves us!

With this message, Christians are sent out into the world (2×2) to spread the Good News of God’s Love.

Congregations dedicated to outreach take this message seriously and revolve activity around it. All are welcome. Come as you are. Embrace God. Embrace us.

But from the moment the hook touches our eager lips, the message begins to change. You didn’t expect all this love to be free, did you?

More is expected of the new Christian. This is biblical to some degree. We love because God first loved us.

Some of it is pure greed. Newcomers to church will sense it. Some will dive in and become part of church culture. Some will lurk, testing the water no deeper than than their knees. Some will run to shore and keep running, the dollar sign on their foreheads no longer visible.

It is a balancing act for any congregation. What exactly is expected of lay church members? How do we grow involvement without crumbling the foundation of new faith?

It helps to understand lay thinking.

  • People join church because of family tradition.
  • People join church to feel part of community.
  • People join church to know God.
  • People join church to feel loved and to grow in their expression of love.
  • People join church to feel better about themselves and their personal failings.
  • No one joins a church to take on enormous existing debt.
  • No one joins a church looking to be subject to authority they barely know.

To welcome people openly with love, waiting to begin demands until they are settled in the pew, is a bait and switch. It is what keeps people away from worship and Christian community.

It is something for congregations to think about as they plan outreach, stewardship and new member programs. Are we ministering to them or hitching our lifeline to them?

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