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transforming the church

Interesting Video on the Future of Church

A missionary team from Sweden shared this link with us. We think it’s worthy of discussion in every congregation. Enjoy!

[youtube http://www.youtube.com/watch?v=hvJR_SIiPl4?rel=0]

Are We Ashamed of Our Faith?

Today’s Alban Institute forum is back to the same old, never-changing challenge for churches — facing change.

Today’s writer points to “shame” as an element that keeps congregants from being effective evangelists. We greet newcomers with suspicion. That’s no way to build a church!

The writer cites the many scandals the church has faced in recent years and out-dated worship practices as causes, but she correctly suggests that there is more to it than that.

The post drew a number of responses. One writer asked the question 2×2 has addressed a number of times. Do the clergy and hierarchy take any responsibility for the decline in today’s Church?

The answer we see to this question is NO. The problem, as defined by most clergy, is stick-in-the-mud lay people, who attend church for selfish reasons and just don’t do the things needed to guarantee the prosperity of the congregation, clergy and hierarchy. (No one is ever very clear about what those things might be. It usually means “they aren’t taking orders.”)

That’s a pretty big bill for anyone to pay. As numbers decline, the per capita obligations grow and grow. Clergy and hierarchies still have salary demands and budgets to meet and they don’t care if the salary is paid by 40 people or 400 people or if churches must close to meet their deficits. It’s hard to attract new worshipers when an honest assessment of their potential membership involves meeting budgets over which they will have little control—and the reality that in the end, all their work may be for naught if the regional body decides they need your property more than you do.

Another commenter pointed to another reality. Critics of church-goers often have little knowledge of church traditions. Their visits are as those of aliens. The value of singing old hymns and adjusting to church language clashes with modern sensibilities, where things have to be new and stretch our experiences.

Sometimes the lack of familiarity of a younger generation becoming involved in church is comical. A college-trained musician, who took a job as church organist, once commented that in every hymnal he encountered the phrase “As pants the hart for cooling streams” the word “heart” was spelled wrong.

At other times, the attempt to meet new church-goers where they are leads to wrong teaching. A new translation of the Bible replaces the word Hosanna with Hooray. Church-goers know that Hosanna is a prayer.

The lack of young people in church is only going to widen this cultural gap. If they are ever to become involved in church, they will have to learn the ABCs of their faith.

Shame is going to get us nowhere. Wise church leaders will work at building the self-confidence of members so they can welcome visitors with true hospitality. Knowledge of faith builds self-confidence. We have to know what we believe!

That’s a challenge for every church and worrying about change isn’t going to address it!

A Pastor’s Secret Transformation Weapon

The Children’s Sermon As Catalyst

A pastor may think that a children’s sermon is a waste of time. The children might be better off somewhere else, engaged in age appropriate activities.

The children’s sermon time is so much more. It is a golden opportunity to introduce change to your congregation.

Many pastors do little more than talk at the children—a watered down “trailer” of the 20-minute version about to come.

It is painfully obvious in many cases that the pastor has little experience talking to children. All those years of seminary study so you can expound to five-year-olds!

The children’s sermon is a time when you can communicate to everyone. Many adult Christians have not been well-schooled in church matters. This is an opportunity to not only reach the children but to review basic church teachings without “talking down” to the adults.

You can experiment in the few minutes you spend with the children. Few will object. It is a chance to create the experience modern worship so desperately needs—something that people will remember and talk about when they go home and off to work.

In the business world, this is called creating a “remarkable” experience. Business people know that their best advertisers (evangelists) are customers (congregants). They aim to provide the best service possible so that the customer/congregant talks about his or her experience.

Most worship services are fairly predictable in format and even in content. They are no doubt meaningful to the congregants, but few are anything anyone will talk about during the week or even remember a few days later. (Quick! What hymns did you sing in church last week?)

More people will be tuned in for a ten-minute children’s lesson than for the full 20-minute version. Use this opportunity to create a “remarkable” experience.

This is a pastor’s opportunity to introduce change without objection. Congregants may not even notice that the praise song you taught the children last week is the sermon hymn this week.

The children’s sermon is an excellent opportunity to introduce media, teach the kids (and adults) to move in liturgical dance, practice a new prayer technique, read a story or poem, or perform a little drama. Don’t put a stopwatch on the activity. Some sermons may be five minutes long. But if people are engaged, milk the moment.

Here is a list of guidelines.

  • Don’t treat the adults as passive bystanders. Engage them in music, question and answers, or other activities. Enlist their help. They will be more likely to step up to help the children then if you asked them to do something for their peers. Ask a choir member to lead or teach a new song, for example. Or have an usher explain what happens to the coins the children put into the offering plate. It will strengthen your congregation’s sense of community.
  • Don’t be afraid of repetition. Kids love it. Adults learn from it, too.
  • Don’t be afraid of interaction. Throw out a question to the adults. Better yet, have the children ask questions. Imagine one of your older members telling the story at work: “In church yesterday, a little girl asked me a question . . . .” 

It’s all about story-telling. We all love to tell the story. The children’s sermon can be the vehicle for congregational story-telling. And this can lead to transformation.

photo credit: Jenn Durfey via photo pin cc

Why Don’t More Churches Blog? Answer 2!


Here’s another answer to the question “Why don’t churches blog?”

Church leaders don’t understand the reach and impact of the internet or the new definition of community.

Congregations, by tradition, are geographically bound. For several decades, congregations which had support from people who lived some distance from the church building were criticized. Membership was considered “scattered.” The regional or centralized church didn’t care about this as long as offerings were flowing, but if there were any signs of fiscal trouble, a “scattered” congregation was in trouble with its judicatory.

Geography is no longer as important as it once was. There are definite benefits to physical community, but it is not the sole criterion.

Community is a group of people with common interests. People, today, are discovering people with common interests all over the world. Just because this was not possible from 35 A.D. to 1985 A.D. doesn’t mean it has no value in 2012 A.D.

Recognizing that the Church and its sense of community has changed WILL redefine Church and its structure of support and service.

2×2 is on the frontline exploring this new definition of Church. We are learning every day. Our effort, barely 18 months old, has taken our ministry to places we never imagined.

Our regional office considers us “scattered and diminished” and worthless.

Scattered? Not when they made this claim, but today, maybe. But now it doesn’t matter!

Diminished, not at all. 2×2 (Redeemer) is reaching more people every week than it ever reached on a weekly basis at any time in its history. We can prove it!

Some contacts are fickle accidents. Others are developing into true friendships. That’s really not so different than the neighborhood church that reaches many visitors with only a small percentage actually joining.

We made all of these connections by blogging daily on diverse subjects, analyzing the wealth of online data, and producing content that answered the needs revealed in search engine data.

We did it on a shoestring budget — less than $100 per year. We followed our own members’ interests and talents.

We’ve only just begun. We’re here to help and serve.

Contact us if you need help developing an online ministry.

Making Innovation Part of Church Transformation

Reining in the Laity; Hobbling Transformation

The world of education is on the threshold of impressive innovation made possible by exploiting the capabilities of the internet and technology.

While hundreds of educators study educational methods and struggle to find new and better classroom practices, the Kahn Academy, a free online learning system provided to anyone with internet access, grew out of one man’s attempt to help a young cousin with math homework. It attracted the backing of Bill Gates and the attention of CBS’s 60 Minutes.

Religion, too, is in dire need of transformation. The need has been largely unanswered for decades, despite intense study among clergy.

The call for “transformation” is at least a decade old with little success.

The economy is causing small churches to focus on their own needs, sending less of their offerings to regional or central body. If something does not change, the regional and central church leaders will face extinction—but they don’t intend to be the first to go!

Church leaders are lost.

The Kahn Academy allows for a restructured classroom, making more teachers available to help more students. It is successfully restructuring the traditional classroom for a new era in education.

Google’s Eric Schmidt commented on Kahn Academy:

Many, many people think they are doing something new but they are not really changing the approach. Innovation never comes from the established institutions. It’s always a graduate student or a crazy person or somebody with a great vision.

We suspect that this is the big hiccup in transforming the church.

Church hierarchy is calling for transformation with no vision for change and an unwillingness to allow change without institutional oversight.

Change in the church is going to happen on the front line, where one or a few faithful people, with little loyalty to old ways, prayerfully try to solve problems.

Many small churches are the victims of regional leadership practicing what they call “triage.” Triage is a euphemism for neglect.

In some cases, congregations have had little or no leadership for a decade.

Left alone, dedicated lay people are free to experiment. They are not restricted by seminary education. They look for answers outside the usual parameters. Such small churches are ripe for change.

They face a major obstacle. The institutional church will be ready to step in and rein in “errant” lay workers. They will restore the old order and assign an approved pastor to help the congregation draft a stale, treacly mission statement—or they will flex their muscles and demand closure.

Redeemer was a small congregation engaged in such experimentation—and experiencing success. Our regional body, desperate for dollars, took the muscle-flexing route.

We are still experimenting with no support of any regional body . . . and still experiencing success.

Redeemer has visited 50 other congregations and we’ve seen similar lively efforts in small congregations. There is often a scent of fear hobbling their efforts. Will the regional body approve?

And that’s why transformation in the Church isn’t happening. God is trying to do something new . . . but the hierarchy won’t let anything happen that they can’t control and take credit for.

photo credit: Jeffrey K. Edwards via photo pin cc

Niche Churches — Hmmm!

This is from a blog by the Rev. Larry Peters, a Lutheran pastor from Tennessee. He was commenting on the writings of Terry Mattingly.

If churches want to reach millions of independent-minded young Americans they should learn a thing or two from craft brewers. . . . It’s time, he said, for “craft churches” that reach niche audiences.

This is an astute observation. Small churches have been serving niches for some time.

Our Ambassador visits reveal that most churches, large or small, serve a niche, but probably with little intent!

The largest church we visited (non-Lutheran and twice the attendance of the largest Lutheran church we visited) was a congregation of 25-35-year-olds.

Birds of a feather . . .

Small churches know their niche. Any intention of being all things to all people, though tempting, is out of reach. Even if people wanted that kind of ministry, (and most mission statements sound like they do!), finding leadership is daunting.

Church leaders often view small churches as failures—undesirable places for pastors to serve. Part of this is economics. All churches must rise to the same budget expectations, which in the modern era have priced many communities out of the faith business. Pastors assigned to small churches often view their role as care-taking, never bothering with outreach. Some even use the offensive term “hospice ministry.”

Perhaps it’s time to seriously examine the economics of church.

People will make their church home where they can see their offerings and efforts at work. They will neither participate nor attend a church where they do not feel fully welcome.

We at Redeemer know the difference between being welcome to attend church and being welcome to participate. Our bishop made it clear that we are not welcome to participate in SEPA Synod. She seized our property and pledged to close our church and reopen it under new leadership. She wrote to us that current members could attend this new, improved Lutheran church but former members would not be permitted to participate. She unilaterally denied us vote or voice. When we started visiting churches she sent a letter to pastors warning them!

How’s that for a welcome statement!

Redeemer was welcoming East African immigrants who were moving into our community—not just to use our building, which is the more common outreach approach, but to join their traditions with ours. We saw our unique niche ministry as adding to the mosaic of the greater church.

But SEPA was determined that one population had to die before a new population could be fully welcomed. As Bishop Burkat said, “White Redeemer must be allowed to die, black Redeemer . . . we can put them anywhere.” Control of assets was the objective.

Religion is not supposed to be a spectator sport.

Part of the problem with niche ministries is that few pastors are trained to serve niche populations.

Defining a niche (while recognizing the likelihood that niches will change every decade or so) may not be such a bad idea. It will take decades to recognize and train leaders to actively serve niche ministries and not view them as “hospice” assignments.

Another problem with niche ministries is that the “niches” that are most in need (the ones the Bible talks about), often can’t support them.

The true mission of the church is defeated by cost—at least with today’s budget and funding expectations.

Meanwhile, rejected and criticized by our denomination, Redeemer has created a niche ministry. You are visiting it now. Today, two months into our third year, we are reaching more people every week than the largest church in our denomination’s local region. We are just getting started.

photo credit: Grant MacDonald via photo pin cc

Practicing Happiness Techniques in Worship: Part 5 of 5

Random Acts of Kindness

The last of the five steps recommended by The Happiness Advantage author, Shawn Achor is to practice random acts of kindness. 

What fun!

Achor starts by explaining that this is as simple as smiling at the person you pass on the street or in a public hallway. He recommends the 10-5 rule. Make eye contact and smile at everyone who comes within 10 feet. Greet anyone who comes within five feet of you.

He claims remarkable results. The idea was tested by a hospital. The program was implemented over the objection of doctors who considered it beneath their dignity.

The result: happiness spread—even among the doctors who resisted. Soon, the hospital gained a reputation of being a pleasant place that people chose to visit and staff opted to stay even when offered more lucrative positions elsewhere.

Similarly, there is a management technique that grew from the hotel industry. If a guest brings you a problem, you own the problem until it is solved — even if it’s not your job. This can be effective in any setting. In most grocery stores, a customer who asks where they will find the canned vegetables is told, “Uh, try Aisle 8.” In a popular grocery store, the employee (who might be stocking shelves or coming back from break) answers a customer query like this: “I’ll show you! Please follow me!” It makes a difference.

How does this apply to church life?

Our Ambassador visits reveal friendliness is harder than it sounds. Sometimes we stand as wall flowers in the church narthex as people pass by never making eye contact.

The most genuinely friendly church we visited was a small congregation, St. Michael’s in Fishtown. People greeted us on the street before we entered. Virtually every member approached us. The service had a greeting section built into the worship service. Friendliness is part of their culture.

A larger church, St. Paul’s in Ardmore, had an official greeting station, staffed by volunteers. They met us as we entered the sanctuary and even offered us a mug filled with candy as we left.

Both are good options, but one makes “friendliness” the job of a few. The other weaves it into their entire church life.

Churches of any size can be awkward at the social graces. Not just the laity! Often, pastors make no attempt to circulate during fellowship, often staying in a hallway or the sanctuary chatting with just one or two members.

Achor’s ideas might help us get over that. Start by enlisting and training leaders. Modeling by the pastor and lay leaders will go a long way to making it part of a congregation’s culture.

In addition to the personal greeting there is the power of greeting cards. Redeemer uses cards. We send about three a week. Our Ambassadors usually follow visits with custom greeting cards. Think what a card in the mail means to leaders, students, homebound or elderly.

Random acts of kindness can be so simple. In one church visited by our Ambassadors an older woman made it her duty to sit near us and guide us through the service. It was a lovely gesture.

It is tempting to list some acts of kindness, but listing them makes them self-serving and diminishes their value as spontaneous and heartfelt. Start with eye contact and a word of greeting and let kindness flow.

Remember: give it three months before evaluating!

photo credit: Nina Matthews Photography via photo pin cc (retouched)

Practicing Happiness Techniques in Worship: Part 1 of 5

Shawn Achor, author of The Happiness Advantage recommends five practices to help foster happiness.

  1. Start each day with “praise and thanksgiving.” Recognize three unique things for which you are grateful.
  2. Write a journal entry daily about something that brought you happiness.
  3. Exercise. 10 minutes per day.
  4. Meditate. 2 minutes per day.
  5. Practice random acts of kindness.

To start, choose just one and practice it religiously for 21 days, he says. It will make a difference.

Applying these ideas to church life may be a key to the “transformation” process which church leaders find so elusive! 

The daily part is hard to manage since Church people rarely gather daily. Find a way to make it a congregational habit. Use your web site to encourage members to take daily initiative personally.

Let’s start with Number 1:
Praise and thanksgiving.

Achor’s advice is start each day identifying three things worthy of praise and thanksgiving.

This should be a cinch for church people.

Redeemer, totally unaware of Achor’s research, began worship with a Praise section, which typically included a nonbiblical but religious reading, some art and the singing of a couple of praise hymns (old and new) before launching the liturgy.

Try this. Start your worship service by asking the congregation to name things for which they are thankful. You might even write them on a flip chart. Follow their list with a prayer and praise hymn (or two). (Beats a lengthy list of announcements!) Try singing hymns a capella or use minimal accompaniment. It is more intimate and develops a congregation’s “ear.” Lay people can lead this section of worship, developing congregational leadership skills.

Liturgies often begin with the confession and absolution, but there shouldn’t be anything innately wrong with a praise prelude performed by the entire congregation. If it won’t work in your tradition, insert the praise section after the absolution.

Use repetition.

Short hymns of praise can be repeated. Most modern praise hymns lend themselves to repetition as they typically have few verses.

Repetition goes against the short attention span of Americans, but it can be meaningful if practiced with enthusiasm. Repetition in worship has a long tradition (chanting, mantras).

Little children love repetition. Songs bring them joy! They haven’t yet learned stoic restraint! Redeemer practiced repetition during our children’s section of worship. If the children enjoyed a song. We sang it two or three times and the children returned to their seats pumped! Soon the adults were repeating hymns in Bible study!

Take requests!

Involve people in their own praise experience. Leaders will learn something about their congregations!

Give it time!

Try this for three months before evaluating.

According to Achor, implementing this one habit will be transformational, improving optimism and increasing success rates.

Please share any ideas you have for how to regularly offer praise and thanksgiving as a congregational transformational tool.

Here’s a quick recap.

  1. Begin every worship service with a praise section.
  2. Ask for praise “offerings” from the congregation. List them.
  3. Use hymns, poetry, prose, and art to enhance praise.
  4. Make the worship as organic as possible, coming from the people.
  5. Use minimal accompaniment.
  6. Don’t be afraid to repeat parts of worship that seem to be especially meaningful at the moment.
  7. Involve people in worship. Take requests.

Valuing the Small Church for What It Is

Small churches are the Church’s secret weapon.
They just don’t know it!

Here’s the paradox of church work.

The mission is to reach all the world, right?

Only a small percentage of the world can afford to support “church” the way it is understood in the West. Even we in the West are having a tough time of it! Do we really welcome the ill and indigent to be part of the economic burden of Church?

The Church has set itself up for perpetual failure. It blames the few people who are supporting it for that failure. Result: morale is in the pits. Visitors sense gloom!

The people who still support neighborhood congregations are very good people. Passionate. Self-sacrificing. Dedicated beyond measure!

The Church, blinded by economics, saps as much from them as possible before exercising hierarchical powers — constitutional or not — throwing its strongest supporters to the curb (literally in Redeemer’s case!).

Forced church closings, where hierarchy self-righteously grabs assets is bad enough. When this is done by design it is downright sinful.

Church regional bodies have been taught to ignore struggling churches and wait them out. It’s right in the book used to train regional managers of various denominations (co-authored by SEPA’s own Bishop Claire Burkat).

“You do not have the luxury of giving everyone who asks for help whatever time you have available. Some tough decisions need to be made as to where your Regional Body is going to invest time, energy, and resources. Thinking in terms of TRIAGE is a most responsible thing to do at the present time. Congregations that will die within the next ten years should receive the least amount of time and attention. They should receive time that assists them to die with celebration and dignity. Offer these congregations a ‘caretaker’ pastor who would give them quality palliative care until they decide to close their doors.  It is the kind of tough-minded leadership that will be needed at the helm if your organization is to become a Transformational Regional Body.”

There it is in black and white. Don’t waste time and resources on congregations that will close in ten years (if you do nothing).

A decade is long enough to fight two world wars!

And so the premise for mission changes. This part is not written down in congregational mission statements.

Churches want people who can support the way things are. Even better if they could support the way things were. Property and the staff come first. Programming and mission a distant last.

What would happen if the Church concentrated — really concentrated — on small church ministry? What if they found a way to help congregations be small, proud and strong — as opposed to dictating ministry solutions that work only in larger settings.

Small churches still have one big thing going for them. People still tend to prefer smaller churches!

It’s up to the smaller churches to insist on a change in attitude. This may not be as hard as it seems. Together, small churches outnumber large churches.

Find your voice! While you still have one!

Restoring Trust in the Church (for the first time in a long time)

Building on a post by Lou Hoffman in “grow”—which builds on the thinking of Mark Schaefer.

The headline grabbed the attention of this Yankee.

Adopting the Piggly Wiggly View of Social Media

Piggly Wiggly? Isn’t that the grocery store in the movie, Driving Miss Daisy?

Piggly Wiggly, as a little research reveals, was the first self-service grocery store. Very few people are alive today that remember any other kind!

Back in 1917, an entrepreneur set out to change things. In those days, if you wanted a bag of flour, you walked into the local grocery with your own wicker basket and stepped up to a counter. The clerk fetched a bag of flour from behind the counter. You went down your list with the clerk turning to collect your desired items from the shelf and assembling your order on the counter before filling your basket and accepting your coin.

Clarence Saunders got rid of the counter. He stacked shelves with food and allowed customers to roam around and choose groceries themselves. He put prices on each item and provided a cart with wheels so you could buy more items, more easily. Revolutionary!

He met with resistance. All innovators do!

Stockholders feared customers would rob them blind. Sure, there are shoplifters, but for the most part, we all go to the grocery store today and select our own food.

Learn from this, Church. Get over your fear; trust the people.

Trust is not really very common n the Church. Much of Church tradition grew from distrust.

This is regularly displayed in the presentation of the Eucharist. One common method requires clergy to be the only hand to touch the host, placing the bread in the mouths of parishioners like a parent bird. The custom grew from the Church’s lack of trust in her people. If you allow peasants to touch the host they might not eat it like they are supposed to.

When trust is absent, control steps in. With control comes power. Power is a hungry beast that needs regular attention. Eventually, controls become so harsh that people no longer trust church leaders.  Reversing established controls is difficult. Result: no one trusts anyone. Some church!

Social Media relies on trust. The Church has been very slow to embrace Social Media. No surprise! Social Media cannot be controlled top-down and that’s all the Church knows.

Social Media has arrived just in time. People’s trust in Church leaders has been shattered by scandal. The actions of a few can bring the downfall of many.

Religious groups must recognize that faith and involvement in Church is optional.

By the way, the modern grocery story opened many doors. Sellers of products could now get the attention of the consumers without relying on the grocer. Consumers, by roaming around a well-stocked store, became familiar with cooking and cuisine from all over the world.

Think what opening the windows and doors with Social Tools of the Church might do!

Trust is a responsibility. There was a time when dialog in the Church was one way. This was back in the day when authorities made the rules, published the books and held the key to the treasury which was kept full by exerting power.

Today, it is two-way. It is likely that a lot of dialog will happen before the Church actually starts to listen. But people do have a voice and will learn to use it.

If this is not recognized, the leaders in the church will become reactionary, doing whatever they can to hang on to old-fashioned power structure even as the congregations they serve fail.

This is no way to run a Church.

photo credit: Surat Lozowick via photo pin cc