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Mission Strategy

Understanding How Size Is Part of Your Congregation’s Brand

Recognizing the influence of size on their mission prospects is tough for many congregations.

Size determines your relationship with your regional body more than with your community.

Your perception of your congregation may be at odds with that of your regional body.

When you create your congregation’s brand (your mission/vision statement), you are usually thinking about your relationship with your community. The perception of your regional body can make or break your attempt to move your congregation in the direction you want to go.

Congregations need to do some work before they turn to their regional body. Many lay people don’t know how their regional bodies think.

Regional bodies have an agenda that must be recognized. They need to find gainful employment for their pastors, matching them with existing congregations. Most of their function involves fitting clergy pegs into congregational holes. Theoretically neither pool is finite but the fact is that few new clergy positions are made and recruitment of pastors to fill new ministry roles lags behind need. Regional leaders often settle for working with what they have and like everyone else in the world, they work to make their jobs easier.

At the same time, congregations imagine that there is a large pool of pastors with the skills they need, eager to serve their efforts to transform their ministry. This is not realistic in today’s church.

Regional bodies do not have great firsthand knowledge about the congregations they serve. Regional leaders change every 4-6 years and may not have visited with your parish in decades. They know what they hear from pastors, who have a vested interest in what they share. They collect annual data on giving and attendance without information to explain the data. Your congregation may have a very thick file of anecdotes from previous pastors who may have been disgruntled for any number of reasons as they interacted with your regional body. Often this interaction comes when pastors are seeking a new call and no longer feel any loyalty to their existing congregation. Their carefully recorded observations may have nothing to do with your current situation. They may have been self-serving, untrue, or less than the whole story. But this private record carries a lot of weight. Your regional leaders will consult this file before meeting with you.

Too often that private dialog between pastors and regional leaders creates prejudicial branding for a congregation — for better or worse.

Congregations need to take control of their image. Reversing prejudice is never easy.

Congregations must learn to tell their own story without the clerical filter. Ideally, they must look for ways to stand out in the denomination. We’ll cover some ideas for this later.

For now, it is helpful to understand how regional leaders think. They think in terms of church categories. There is a place for each existing congregation in a prescribed structure that relates to size and therefore budget and the available pastors willing to serve as you plan your mission.

These are the four general categories.  

1. Family Church

A family church is small with less than 100 members. Leadership in these churches is often influenced by family heritage. Clergy serving these congregations must recognize that members value the viewpoint of a few patriarchs or matriarchs who may have provided continuity through many pastorates. That’s a challenge for many clergy who want to be viewed as “the CEO.”

Regional bodies often consider these churches to be dying. Nevertheless, it is how most congregations start. They have a strength and social structure that can outlast many a larger church.

Family churches will likely have to settle for part-time clergy and receive very few choices in the search process.

2. Pastoral Church

Pastoral churches have about 100-200 members, too big to be controlled by family groups but still small. These congregations rely on pastoral leadership. There will be a council or vestry. It’s strength or influence will vary with the relationship they build with their pastor.

Pastoral churches are likely to be given the names of seminary graduates, second career pastors, part-time pastors or pastors winding down into their retirement years. Regional leaders may also try to place pastors who have failed elsewhere in this size congregation (beware!).

Most churches in the United States fit into these first two categories. Most regional bodies and clergy think that viability is in the next two categories. 

3. Program Churches

The next larger churches have up to 500 members. Clergy love this size church because they can support one pastor and a small staff. They are often popular with new families or people in transition because (as the title suggests) they offer programs to fit specific needs. Regional bodies wish every church were this size or bigger! It would give them stability, too. The problem is that they are few in number with clergy vying for their calls and the career trajectory they offer.

Congregations of this size will be given several candidates to consider.

4. Corporate Church

Corporate churches exceed 500 members and may have up to 3000. These churches have little need for a regional body, but they get a lot of attention because they are able to contribute the bulk of the regional body’s budget. They are plum positions for clergy who want prestige. They always come with the responsibility for facilities and staff. Most churches this size have multiple clergy with specific skill sets and lay staff. Their challenge is to provide the personal touch that small churches have. They constitute a very small percentage of the total number of churches, but there is a tendency to assume that all churches aspire to be like them.

Corporate churches will have no trouble finding clergy interested in serving them.

In between each of these groups is a transitional category. Churches can grow from one category or shrink to smaller category. It is during these transitional stages that congregations are harshly examined or judged.

Your community is not thinking about where your church fits into this structure, but your regional body is. Their perception of your size influences your access to professional services, which influences your ability to meet your ministry potential.

Tough words but true. Congregations working on a branding strategy must grapple with how they are already viewed by their own denomination.

Is your congregation trying to move from one category to another?

If it is, seriously consider how you will tell your story to your regional leaders.

Do you see why the last step we proposed (self-study) is important? Too often congregations turn to their regional leaders for help with this process without realizing the prejudices already in place. Do some work before you turn to your regional body.

Branding 101: Know Thyselves

In yesterday’s post we talked about the branding of Christianity and pointed out that Christians carry some heavy historical baggage.

Let’s move on.

Most Christians regardless of denomination feel pretty good about being Christian. They may feel less sure of their place within the Church. Such uneasiness inhibits evangelism or outreach.

Spending some time on branding should help.

The most common advice of church analysts is to write a mission statement or vision statement. Frankly, most mission and vision statements are variations on the same theme and state the obvious.

Mission statements are part of branding. But the process for arriving at mission statements can be dry and even threatening.

Thinking in terms of branding will either help you write a clearer mission or vision statement or make them unnecessary.

Remember, branding is about how we are perceived—first by ourselves and then by others.

Start with some kind of self-study.

The temptation in attempting a self-study is to begin to rehash congregational history and statistics—the good and the bad. These days it is often the bad. This can be a technique of hierarchy to make your situation feel hopeless. That makes their job easier and they might get the value of your assets. (Sorry to be so blunt, but self-interest is part of that long history of the church we talked about in yesterday’s post.)

You’ve probably already been this route. How has it worked?

We’re betting that it led to self-criticism that eroded your congregation’s self-confidence. We’re also betting that it helped you stay mired in the past. If you started the process with a dozen people, you probably ended up with one or two finishing the job as others fell away.

So, don’t spend a lot of time on this. It is fuel for the naysayers.

Knowing yourself is the first step in telling your story. Ask some questions that will teach you about your congregation.

Here is one idea to help the process of self-examination in a positive way.

Create a survey.

This should be totally un-intimidating and should be plenty of fun! Keep the questions upbeat.

Give people enough time to think about their answers. Let them study them during the week, if necessary.

Write your own questions, but here are some ideas.

  • What are your most memorable three verses from the Old Testament?
  • What are your most memorable three verses from the New Testament?
  • Can you remember the favorite Bible verse of one of your parents?
  • What is your favorite quotation of Christ?
  • How would you describe Jesus to someone who had never heard of Him? or Describe Jesus in ten words or less.
  • Write a haiku poem describing our church.
  • What are your three favorite hymns?
  • What is your favorite church season?
  • What makes you proud to be a member of our congregation?
  • If you could change one thing to improve our congregation’s mission, what would it be?

Notice how the questions stretch people’s thinking. If you asked them to choose just one hymn or verse, you’d get weaker results.

Also notice how there is nothing in these questions that will wear away at people’s confidence the way statistics and history can. The questions concentrate on strengths, spiritual gifts and hope. They allow for the introduction of negative but in a way that won’t bog you down.

Collect the results and discuss them together. Hold a survey party. Let people tell you why they chose their answers. Quote the scripture. Sing a few of the hymns. This should reveal something about the priorities of your people. You will soon understand why they come to church faithfully and they will be practicing telling their story! Tricky!

This process will help you define your mission.

For example, a hymn choice such as “There’s a Wideness in God’s Mercy” or “O Zion Haste” reveals an interest in mission work. “A Church’s One Foundation” might reveal an interest in teaching doctrine. “Just As I Am” or “Peace Like A River” may point to an interest in social justice. Let the people discover themselves.

In the end, ask people to summarize what they’ve learned. Pose the question something like this:

I’ve learned that our Church is capable of the following great things:

1.
2.
3.

Understanding yourselves is the first step in branding your congregation. Have fun! Be proud!

Interesting Video on the Future of Church

A missionary team from Sweden shared this link with us. We think it’s worthy of discussion in every congregation. Enjoy!

[youtube http://www.youtube.com/watch?v=hvJR_SIiPl4?rel=0]

A Provacative Link That Should Interest Evangelists

Here is a link from Coca Cola’s marketing team. They are telling us exactly how they intend to double their business by 2020. That’s a lot of sugar water!

The techniques and strategies should interest every serious evangelist. Coca Cola has a story to tell and doesn’t mind telling us exactly how they plan to do it. Their marketing people are well paid and experienced story-tellers. Let’s invest our dimes wisely and listen in for free!

We have a story to tell, too!

[youtube http://www.youtube.com/watch?v=LerdMmWjU_E?rel=0]

Rebuilding the Church: Is It Worth it?

I’ve been following the daily blog of Pastor Jon Swanson, 300 Words a Day. This week he has been retelling the momentous story of the rebuilding of the temple in Jerusalem, told by Nehemiah. The story is gripping — all the more because it cuts to the “Why?” of ministry.

  • Why look upon destruction that is so vast that no one bothered to clean it up much less rebuild it.
  • Why cry for it?
  • Why, when given the opportunity, petition a foreign king for permission to rebuild?
  • Why face the opposition that you know is plotting against you for daring to organize efforts to make things better?
  • Why record the details of the work crews that rebuilt each gate and wall?
  • Why be bothered? No one else seems to care!

Perhaps today’s church needs some of Nehemiah’s passion.

We have become very brazen about the state of our church. Attendance down? Oh, well. It’s time for ministry to die. Is attendance down in 90% of a region’s churches? It’s just a sign of the times.

The quote from church leadership should be alarming:

Congregations that will die within the next ten years should receive the least amount of time and attention. They should receive time that assists them to die with celebration and dignity. Offer these congregations a ‘caretaker’ pastor who would give them quality palliative care until they decide to close their doors.  It is the kind of tough-minded leadership that will be needed at the helm if your organization is to become a Transformational Regional Body.” — Transforming Regional Bodies, by Claire S. Burkat and Roy Oswald, a guidebook used to train leaders of regional bodies

The most troubling part of this quote is the time frame. Ten years! In the Lutheran Church that’s almost two terms for a bishop.

Our regional leaders are encouraged to stand by, implementing a ten-year plan to DO NOTHING (and get paid for it).

A ten-year time frame is enough time to revitalize a ministry, to rebuild its foundation. But the plan advised to leaders of regional bodies is to help only the churches with a proven cache of money. Go where the work seems easiest.

Church leaders need to reread Nehemiah until they can shed tears for the temples within their charge. There can be no dignified celebration of church closings when the closings have been brought about by designed neglect. (Click to Tweet)

This trend continues in the church unquestioned because the blame is placed on the people with the least voice or sway — the lay people. Wisdom of church leaders should not be questioned. Regard for their professional status outweighs regard for lay volunteers.

When we are busy protecting church leadership, we forget to ask the “why” questions. Why are we here in the first place? Why does anyone care?

It is time for this to change.

photo credit: UGArdener via photo pin cc

Small Churches Have Great Advantages

One of the great things about being relatively small and unknown
is that the cost of failure is not that harmful. — Srinivas Rao

This business writer goes on to explain why innovation comes from small companies.

Small companies have the leverage to dare.

Small churches have the same leverage—the leverage to dare.

Would the big flagship church in the mammoth building on the corner of Broad and Main change the liturgy dramatically? No, too many people who like things just the way things are would leave with ruffled feathers.

Do bigger churches start innovative outreach ministries? Sometimes. But they are more likely to use their resources to add another pastor or tie into some established social ministry project supported by other big churches.

Small churches have the power to rock the world—the same power once placed in the hands of 12 disciples.

  • We small churches can change the worship time and survive the grumbling.
  • We can include non-English words in worship and not worry about losing 10% of the congregation.
  • We can do one-on-one ministry because we are more likely to personally know the life challenges of each person facing the altar.
  • We can fund a small foundation and charge it to do spread innovative ideas on the web without a pastor feeling his or her territory has been invaded.

Wow!

photo credit: Nina Matthews Photography via photo pin cc

How Does Your Congregation Tell Your “Why” Story?

 . . . because God first loved us

Yesterday I received an email from a young fellow who makes videos with passion. He had a brainstorm and he was soliciting help. He wanted to make a video of people telling their “Why Story.” He made a little video imploring people to send a short video with an answer to the question, “Why do you do what you do?”

I had never taken a self-video before. But I spent about a half hour creating my Why video. I had never responded to a video by posting a film to YouTube before. But by the end of the day I had mastered that. Took four tries.

This morning I came across a video of a TED conference presenter, Simon Sinek. He gave a 17-minute talk on how the Why question drives all successful enterprises. Watch it.

[youtube http://www.youtube.com/watch?v=qp0HIF3SfI4?rel=0]

It seems the Why question is pretty important. How well does your church communicate your “why”?

Why do you gather together on Sunday mornings? Why do you want others to join you? Why does  faith matter in the lives of your individual members?

If your only answer is “so that we have enough financial support to keep going,” you will not succeed as a church.

It’s a simple question. What’s your answer?

A Message from the Children of Kenya

Sent to 2×2 via email from the children of Kenya.

We love you and next we need to have you so that we can play together and to teach us new song. God bless our lovely Dad Silas to give us a new teacher from outside our country. We love you and Silas. we are hoping to hear more greetings from you and Dad Silas. Dad has promised we are going soon to have you and your team? Next we have requested to visit our fellow children. Call CHARITY HOME CHILDREN, Pray for our DAD SILAS, Bye Bye Bye

Involving the Church or Engaging the Church

A recent blog written for nonprofits addressed the difference between involving supporters or engaging supporters. Read it. It applies to faith communities.

Congregations have levels of involvement.

  1. Attendance at functions.
  2. Attendance at worship.
  3. Involvement in education.
  4. Support with offerings.
  5. Greater support with offerings.
  6. Participation in worship (reading the lessons, taking the offering, communion assistance)
  7. Participation on committees and governing boards.

And then we come to outreach, a most fundamental reason for gathering together in Christian community.

There are levels of involvement here, too. Many congregations never pass levels one and two.

  1. Attendance.
  2. Support with offerings.
  3. Active support to raise money. (Bake sales, car washes)
  4. Support of social service agencies. (Walk-a-thons, Charity runs)
  5. Assisting organized charities or social service agencies in events (helping with a building project for Habitat for Humanity, traveling to disaster areas to help with clean-up)
  6. Active involvement in a cause (running a day school, organizing a food pantry, visiting a prison, cooking and delivering meals to the homebound)

This last level reaches the highest level of commitment—hands on engagement in ministry.

In the Church, we often settle for coins in the coffer when sweat on the brow is better stewardship.

It’s the difference between involving people in ministry and engaging them. It may make the difference in the vibrancy of your congregation.

Think about it! No one talks about their offerings. People talk about the things they actually do! What a great way to tell the story!

How might your congregation engage your members in ministry?

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Mission Churches with No Web Site!!!

God is doing something new and the church is Out to Lunch. We are tempted to say Gone Fishing, but that might have theological implications that do not apply.

Redeemer Ambassadors always turn to the internet to plan our visits. We check service times, read newsletters and find out as much as we can before we visit.

We follow the process any newcomer to a neighborhood in 2012 would take when searching for a church home. They would Google their neighborhood and the word “church” to see what comes up.

Our search process reveals that neighborhood church seekers will have problems finding Lutheran churches.

Since we are looking for Lutheran churches, we start with the ELCA Trend Reports web site and use their Church Finder. We plug in 15, 20 or 25 miles for the radius and press the LOCATE button. Up comes a list. Then we click the link provided to each congregation’s web site.

We are now preparing for our 50th visit. We’d like to visit a nearby church tomorrow morning. Some of our ambassadors have afternoon plans. There are several possibilities. We’ll look for a church with an early service.

THIRTY of them have NO WEB SITE!

Several of those with no web site are mission churches under the direction of synodically appointed leaders. Note: These are just the churches in a 15-mile radius of East Falls.

A MISSION CHURCH with NO WEB SITE!

We Google the name of one nearby congregation. Maybe they have a web site that isn’t listed in the national database. Great! They have a Facebook page. We check it. It has NO information beyond the church’s address.

Really, SEPA churches, what are you thinking? Are you serious about outreach? Are you part of your communities? Do you open your doors on Sunday morning and expect the neighborhood to flock there by magic?

A church can have a nice looking web site for an annual investment of $25 and no more than an hour’s set-up time. Facebook is FREE, for St. Pete’s sake! 13-year-olds know how to use it.

If you don’t have a web site, you are not serious about serving your community.

Most of these congregation’s have pastors who could set up a basic site and at least have a community presence.

Even Redeemer, the church that doesn’t exist according to SEPA and the ELCA, has a web site.

In the world of the ELCA, these churches, that are not serious about ministry, feel they have the right to take votes about the ministries of other congregations and gain from their actions. (They don’t have this right under governing laws, but that hasn’t stopped the churches and clergy of SEPA!)

God is doing something new in the Southeastern Pennsylvania Synod and many churches are not equipped to perceive it—much less take advantage of it!

We’d like to think they have Gone Fishing for Men, but the evidence is they are Out to Lunch.

photo credit: bobfranklin via photo pin cc